The Property Management Playbook

De: Andrew Nguyen & Robert Gallo
  • Resumen

  • The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence.

    © 2025 The Property Management Playbook
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Episodios
  • Ep. 13 - Prohibition on Letting Premises After Notice To Vacate
    May 5 2025

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    In this episode of The Property Management Playbook, hosts Andrew Nguyen and Robert Gallo delve into Section 91ZZH of the Residential Tenancies Act 1997 (VIC), which imposes a six-month restriction on re-letting properties after certain notices to vacate have been issued.

    We explore the circumstances under which this section applies, such as when a rental provider issues a notice to vacate for reasons like demolition, change of use, or occupation by the provider or their family. We discuss the legal obligations that prevent re-letting the premises for residential use within six months of the notice, unless specific conditions are met or exemptions are granted by VCAT.

    Through practical examples and expert insights, we highlight the importance of compliance with this provision to avoid potential legal repercussions. Whether you're a property manager, landlord, or renter, understanding the nuances of Section 91ZZH is crucial for navigating tenancy terminations lawfully.

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    22 m
  • Ep. 12 - Issuing Notices To Vacate For Repairs
    Apr 18 2025

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    This week on The Property Management Playbook, we’re tackling a topic that continues to trip up even experienced PMs — issuing Notices to Vacate for repairs. We break down the critical distinction between repairs and renovations, and why it matters when giving notice under the Residential Tenancies Act.

    We’ll also walk you through the documentary evidence you need to support your notice, how to avoid common pitfalls, and what VCAT is actually looking for when assessing these matters.

    If you’ve ever questioned whether your works qualify as urgent repairs or planned improvements — this episode is a must-listen.

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    34 m
  • Ep. 11 - A Chat With Julie Davis & Building Strong PM Teams
    Mar 24 2025

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    In our next episode, we’re joined by the brilliant Julie Davis, co-founder of Agent Dynamics, to explore how profiling can transform the way you build and lead high-performing property management teams.

    Julie shares insights on how understanding individual work styles, communication preferences, and natural strengths can reduce burnout, boost retention, and create a more cohesive, productive team culture.

    Whether you're a Director, Team Leader, or Property Manager, this episode is packed with practical takeaways to help you align the right people with the right roles—and stop the revolving door.

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    53 m
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