The Problem Isn’t the Program

Families don’t come to treatment looking for education — they come looking for answers.

But what if the most ethical thing we can say is: there is no single answer?

In this episode of Inside Ava Health, a panel of experienced therapeutic consultants challenges long-held assumptions about treatment, cost, outcomes, and control. From private-pay vs. community care to data transparency and long-term wellness, this conversation asks the harder questions the industry often avoids.

You’ll hear real insights on:

• Why expectations often become premeditated resentments
• How rigidity and “the way it’s always been done” are failing families
• The limits of outcome data and completion rates
• Why collaboration beats competition in behavioral health
• What true long-term care should actually optimize for

This episode is not about selling certainty — it’s about building sustainable, human-centered care in an uncertain system.

Meet Our Guests

Joanna Lilley, M.A., NCC (She/Hers), Lilley Consulting Website: www.lilleyconsulting.com Email: [e-mail] Phone: [phone]

Shayna Abraham, M.A. (She/Her), Prepare To Bloom, LLC Website: PrepareToBloom.com Cell: 650-888-4575 Conference: 925-291-7007

John Conway, LCSW, CADC (He/Him/His), Conway Therapeutic Consulting Website: www.conwaytherapeuticconsulting.com Email: [e-mail] Office: 847-242-1978 Cell: 815-814-1469