In this fun and spontaneous episode, we dive into a variety of topics that touch on everyday life, from the influence of consumer psychology and the ethics behind it, to the role of alcohol in our lives and how it impacts both personal and work environments. We also explore the journey to happiness and the balance between creativity and compliance in a regulated world.

To learn more, visit:

https://humanerrorsolutions.com/

Listen to more episodes on Mission Matters:

https://missionmatters.com/author/ginette-collazo/

We explore how stress, urgency, and high expectations shape the way we make decisions. From split-second choices in aviation to subtle pressures in everyday operations, we break down the psychology behind decision-making under pressure—and what it means for human error, trust, and reliability.


To learn more, visit:

https://humanerrorsolutions.com/

Listen to more episodes on Mission Matters:

https://missionmatters.com/author/ginette-collazo/

We explore the complex relationship between trust, technology, and human reliability. From the way trust is built through consistent behavior to the hidden risks of automation bias, Dr. Jeanette Collazo breaks down why even the most advanced systems still need human oversight. Drawing on powerful real-world examples—like Captain Sully’s "Miracle on the Hudson" and the first fatal crash involving a self-driving car—we examine how overconfidence in consistency, whether human or machine, can lead to blind spots.

This conversation challenges the idea that technology alone is the solution to error, arguing instead for a balanced approach where human intuition, experience, and critical thinking remain essential. Whether you're a leader, operator, or system designer, this episode will shift the way you think about trust and accountability in high-stakes environments.

To learn more, visit:

https://humanerrorsolutions.com/

Listen to more episodes on Mission Matters:

https://missionmatters.com/author/ginette-collazo/