The Power of Personal Connections with Ken Peterson

In this episode of the Loyalty by Leadership podcast, host Darrell Moon speaks with Ken Peterson from Benestar about the importance of building loyalty through personal connections, accessibility, and creating a positive team environment. Ken shares insights from his experiences in the insurance industry, emphasizing the value of face-to-face interactions and commitment to clients. The conversation also touches on the challenges of remote work and the strategies used at Benestar to foster loyalty among clients and team members.