The Power of Hiring a Swiss Army Knife

Today, I’m sharing a great tip for both business owners and agents hiring their first team member. I’ve always believed in hiring a "Swiss Army Knife"—someone versatile who knows how to handle everything, from admin to talking with vendors and buyers. These individuals often grow into operational managers, helping you run the business seamlessly. In my experience, hiring internally from roles like reception or sales support leads to the best team managers. They understand the business inside and out, making them invaluable.