The Plausibility Problem: What AI Hallucinations Mean for Healthcare

Generative AI is now embedded in healthcare documentation, communication, and coding. As adoption accelerates, hallucination risk shifts from novelty to operational exposure. This piece explores the “confidence gap” behind AI hallucinations and reframes them not as isolated glitches, but as signals of integration maturity. Building on prior discussions around pilot purgatory and orchestration sovereignty, we examine how designing for expected imperfection allows organizations to engineer trust at scale.