The Pillar of Empathy with Jim Carlough

Before we get started, I have two quick announcements 1. I’ve been hearing a strong interest in how to support beginning teachers. I went into some key practices last year in episodes 214 and 215, so if you are in the mode to think about how to support your BTs (and ECTs), give a listen to episodes 214 and 2152. The July 22 episode of The Assistant Principal Podcast we feature a panel discussion with myself and five assistant principals. Some are national/state AP of the Year awardees and others are just wrapping up their first year as assist principals. The focus of our discussion is being a first year AP! We would love to hear from you. If you have questions, topics, advice, or stories, please consider sharing. Please email them to me at [e-mail]. I would love to be able to name contributors but will only do so if you explicitly give permission for us to include your name and affiliation. We are recording on July 15, so don’t wait. Okay, now onto the episode…Link to post on LinkedIn for book giveawayDescription:Today’s interview will be a bit different as my guest is coming from four decades of leadership experience in the corporate arena. Despite the different setting, the leadership lessons will sound familiar to you. I think this discussion with someone coming from a different place invites us to reexamine fundamental leadership themes from a slightly different perspective.Sponsor Spot 1:Administrators, you walk through classrooms, take notes, and you plan to follow up… but how much of that feedback actually reaches teachers in a meaningful way?With digiCOACH, you don’t just observe—you coach in the moment. Provide clear, specific feedback instantly and track progress over time. No more forgotten notes or lost opportunities—just real conversations that drive real change.With digiCOACH, you’re not just giving feedback—you’re building a system for growth. Track trends, measure progress, and give teachers the real-time feedback they love. Ready to make coaching more impactful? Start today at digiCOACH.com.Show IntroGuest Bio:With over 30 years of leadership experience, Jim Carlough is an accomplished business strategist, speaker, and author. Having successfully driven explosive growth for healthcare organizations—from start-ups to industry leaders — Jim is a trusted expert in building high-performing teams, revitalizing underperforming businesses, and guiding organizations through transformational change. Jim's core philosophy—leaders aren’t born; they’re developed—challenges the myth of innate leadership. In his book, The Six Pillars of Effective Leadership: A Roadmap to Success, Jim delivers a practical and inspiring guide for leaders at every stage of their journey. His approach focuses on six essential traits that empower individuals to embrace leadership as a skill that can be learned, honed, and mastered through experience, mentorship, and intentional growth.Warmup questions:We always like to start with a celebration. What are you celebrating today?Is there a story that will help listeners understand why you are doing what you do?Questions/Topics/PromptsYou’ve written a book based on your experiences and the leadership lessons you’ve learned from others. In The Six Pillars of Effective Leadership, you identify empathy and compassion as two of the six. I am really intrigued by this as my immediate reaction was, “aren’t these the same thing?” Help me understand…You shared with me in our email exchange you had a story involving a middle school principal that related to empathy and compassion. Can you share it?Your background is in the private sector and I noticed you were a VP of Client Development for Health Management Systems. I’ve done some work with corporate leaders and have been amazed at how similar being a VP is to being a school administrator. Corporate has their demands and the people you serve have a different set of demands, and you are right there in the middle trying to muddle your way through. Can you talk about this tension and then share some wisdom about how school leaders can navigate this?Sponsor Spot 3:I want to thank IXL for sponsoring this podcast…Everyone talks about the power of data-driven instruction. But what does that actually look like? Look no further than IXL, the ultimate online learning and teaching platform for K to 12. IXL gives you meaningful insights that drive real progress, and research can prove it. Studies across 45 states show that schools who use IXL outperform other schools on state tests. Educators who use IXL love that they can easily see how their school is performing in real-time to make better instructional decisions. And IXL doesn’t stop at just data. IXL also brings an entire ecosystem of resources for your teachers, with a complete curriculum, personalized learning plans, and so much more. It’s no wonder that IXL is used in 95 of the top 100 school ...