Planning a loved one’s burial or cremation is a difficult experience under the best of circumstances. When Diana’s stepfather, Cactus, gets sick during the early stages of Alzheimer’s and sees a billboard advertising simple cremations for $695 at Sunset Mesa Funeral Home, he requests that his family cremate him and not spend a lot of money. But when Cactus dies and his cremains go missing under mysterious circumstances, it sets off a series of events that not only exacerbates the family’s grief, but also tips off a lengthy investigation by Reuters journalists that rocks a small community in western Colorado and exposes the dark, unregulated side of the body trade industry.

In this 2023 episode, Huntington, West Virginia, is an idyllic college town on the Ohio River, but it’s also the epicenter of a massive international internet crime ring. Federal prosecutor Katie Robeson hasn’t been on the job long when she learns that a woman in Huntington is acting as money mule, transferring millions of dollars overseas. Following the money, Katie and her team uncover an elaborate network of criminals, based in Huntington, targeting people all over the country.

In this bonus episode, Bob talks with two of the nearly 150 trained volunteers who answer calls on the AARP Fraud Watch Network Helpline. Dee and Mike, both scam survivors, draw upon their experiences to offer emotional support and guidance to people who have recently been targeted. The helpline is a free resource available 5 days a week.

If you or a loved one has been targeted by a scam, call the AARP Fraud Watch Network Helpline at 877-908-3360.