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In this episode of #thePOZcast, Adam Posner interviews Jay Delsing, a former professional golfer and broadcaster. They discuss Jay's journey from growing up in a sports family to achieving success on the PGA Tour. Jay shares memorable experiences with golf legends, the challenges of professional golf, and the lessons he's learned along the way. He reflects on his memoir, the importance of integrity in golf, and the sport's positive impact on communities. The conversation highlights the significance of authenticity and resilience in both golf and life.

Takeaways:

- Jay Delsing's journey from a sports family to professional golf.
- The importance of obsession and dedication in achieving success.
- Golf as a metaphor for life, teaching patience and resilience.
- Memorable moments with legends like Arnold Palmer.
- The significance of integrity and accountability in sports.
- Lessons learned from failures and how they shape success.
- The impact of golf on community and charity.
- Writing a memoir as a reflection of one's life experiences.
- The future of golf and engaging younger audiences.
- Defining success through authenticity and legacy.

Chapters

00:00 Introduction to Jay Delsing's Journey
02:58 The Early Years: Growing Up in a Sports Family
05:56 The Transition to Professional Golf
08:50 The Challenges of the PGA Tour
11:47 First Tour Win: A Dream Realized
14:55 Lessons from the Golf Course
17:57 Memorable Moments with Golf Legends
21:02 The Impact of Arnold Palmer
24:06 Writing the Memoir: Reflections on Life
27:00 Lessons for Young Athletes
29:51 The Future of Golf: Innovations and Engagement
32:58 Integrity and Accountability in Golf
36:04 Defining Success: Authenticity and Legacy

These episodes of #thePOZcast, live from Unleash 2026 in Las Vegas, are proudly brought to you by our friends at PIN. AI recruiting tools that automate candidate sourcing, screening, and scheduling across 850M+ profiles. Built for recruiters, agencies, and hiring teams.

Learn more and check out a demo: https://www.pin.com/book-a-demo?via=adam-posner

Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast

For all episodes, please check out www.thePOZcast.com

Jess Von Bank is a globally recognized voice on the future of work, AI, and workforce transformation, advising enterprise leaders on how to responsibly integrate AI and emerging technologies into the fabric of work. With more than 23 years in talent and HR technology, Jess has spent her career at the intersection of business strategy, digital transformation, and human experience. She is known for translating complex technology trends into plainspoken insight that leaders can actually use.

A sought-after voice in the future of work, Jess challenges organizations to move beyond AI hype toward agency, accountability, and human-centered design. Her perspective is rooted not only in enterprise transformation but in lived experience as a mother of daughters, a nonprofit leader, and an advocate for women’s leadership and equitable, human systems in which everyone can thrive.

TAKEAWAYS:

• AI doesn’t transform work—it scales existing systems (good or bad)
• Most companies are optimizing old workflows instead of reimagining new ones
• True transformation requires new thinking, not just new tools
• Institutional knowledge and human judgment remain critical differentiators
• Resistance to AI is often less about capability and more about forced adoption
• The future of work conversation is bigger than recruiting—it’s societal
• AI is accelerating necessary disruption in education, workforce development, and economic models
• The biggest opportunity right now is not efficiency—it’s redesign

01:00 Intro to Jess Von Bank
02:30 Early recruiting days (pre-LinkedIn sourcing)
05:00 “Old school” recruiting vs modern tools
07:30 The art of understanding candidate motivation
10:00 Technology in recruiting: good, bad, and ugly
12:00 The biggest mistake with AI today
14:00 “AI scales what you put it on” explained
16:00 Automation vs true transformation
18:00 Why “faster” doesn’t mean “better”
20:00 Rethinking workflows instead of optimizing them
22:00 Institutional knowledge vs AI capabilities
24:00 Teaching experienced professionals new ways of working
26:00 Generational perspectives on AI adoption
28:00 Psychological reactance and resistance to change
30:00 The “AI will take jobs” debate
32:00 “We’re building the Titanic in plain sight”
35:00 The real risks vs the hype
37:00 What AI is actually breaking (and why that’s good)
39:00 Rethinking education and workforce development
41:00 Optimism: what’s moving in the right direction
43:00 Closing thoughts + where to connect

These episodes of #thePOZcast, live from Unleash 2026 in Las Vegas, are proudly brought to you by our friends at PIN. AI recruiting tools that automate candidate sourcing, screening, and scheduling across 850M+ profiles. Built for recruiters, agencies, and hiring teams.

Learn more and check out a demo: https://www.pin.com/book-a-demo?via=adam-posner

Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast

For all episodes, please check out www.thePOZcast.com

About:

Suzan Vulaj is a seasoned talent acquisition leader with a proven track record in global recruitment strategies. Currently serving as the Senior Vice President of Global Talent Acquisition at NBCUniversal, Suzan has been instrumental in creating exceptional candidate experiences through innovative problem-solving for over 20 years. Her expertise spans various industries, including media, technology, and commerce.

Before joining NBCUniversal, Suzan held key roles such as Director of Global Talent Acquisition at Pitney Bowes and Senior Talent Manager for Internal Mobility at McGraw-Hill Financial. She also contributed her skills as an HR Manager at Standard & Poor's and a Staffing Consultant at Google. Suzan's academic foundation includes a degree from Pace University's Lubin School of Business.

Her leadership style embodies a dynamic blend of collaboration, resilience, and a relentless pursuit of excellence. Beyond this, Suzan is a champion of innovation, always seeking creative solutions to enhance organizational culture and attract top talent. Her ability to inspire teams and foster growth makes her a transformative force in any professional setting.

00:00 Opening + UNLEASH floor energy
01:10 Intro to Suzan Vulaj (NBCUniversal TA Leader)
02:30 From marketing to recruiting: Suzan’s journey
04:30 Leading a 100+ person global TA team
06:00 What makes a great recruiter today
08:30 Recruiters as brand ambassadors + influencers
10:30 Why hiring managers must be fully engaged
12:30 Fixing broken intake & expectation setting
14:30 TA tech stack: building around the ATS
16:30 AI fear vs reality inside recruiting teams
18:30 How to train recruiters through change (safe spaces)
20:30 The return to “old school” recruiting
22:30 The problem with 8,000 applicants per role
24:30 Candidate fraud + AI-generated applications
26:30 Shortlisting & cutting through the noise
28:30 The emotional toll of recruiting (constant rejection)
30:30 Managing recruiter mindset & engagement
32:00 Re-engaging silver medalists (“for your consideration”)
34:00 Pipelining talent before roles open
36:00 What messages actually get a recruiter’s attention
38:00 The 10-second resume scan reality
40:00 Conference insights: failure, change & adaptability
42:00 Reframing failure as experimentation
44:00 Advice for job seekers today
45:30 Closing + where to connect

• Recruiting today is less about access to talent—and more about filtering overwhelming volume
• The best TA teams are returning to relationship-driven, “old school” recruiting strategies
• AI won’t replace recruiters, but it will force them to focus on higher-value work
• Great recruiters differentiate through influence, communication, and ownership—not tools
• Hiring managers play a critical role and must be fully engaged early in the process
• Candidate experience and recruiter mindset are often overlooked—but deeply connected
• Specificity and intentional outreach are what help candidates stand out in a crowded market
• Building and maintaining pipelines (especially silver medalists) is more valuable than starting from scratch