The Owner's Room: When You Notice Your Reputation Doesn't Match Reality

In group practice leadership, you can be doing a hell of a lot right—and still feel wildly misunderstood. In this Owner’s Room episode, I dig into the emotional and practical mess of reputation: what it feels like when your intentions don’t match how people experience you, what to do with criticism that feels unfair, and how to repair without over-explaining yourself into oblivion.

We walk through six questions and two real-life scenarios about external perceptions, internal reality, humility, trust, and how to use dissonance as data instead of letting it drag you into shame.

Timestamps:
00:00 Introduction and Episode Overview
01:13 Question 1: Misreading Intentions as a Leader
07:53 Question 2: Perception vs. Reality
09:23 Question 3: Image Protection vs. Business Leadership
10:24 Question 4: Humility in Reputation Repair
14:18 Question 5: Turning Dissonance into Data
15:52 Question 6: Reestablishing Trust
20:57 Scenario 1: Corporate Perception
26:17 Scenario 2: Leadership Visibility
30:05 Conclusion and Final Thoughts

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