The Operations Room: A Podcast for COO’s Podcast Por Bethany Ayers & Brandon Mensinga arte de portada

The Operations Room: A Podcast for COO’s

The Operations Room: A Podcast for COO’s

De: Bethany Ayers & Brandon Mensinga
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We are the COO coaches to help you successfully scale in this new world where efficiency is as important as growth. Remember when valuations were 3-10x ARR and money wasn’t free? We do. Each week we share our experiences and bring in scale up experts and operational leaders to help you navigate both the burning operational issues and the larger existential challenges. Beth Ayers is the former COO of Peak AI, NewVoiceMedia and Codilty and has helped raise over $200m from top funds - Softbank, Bessemer, TCV, MCC, Notion and Oxx. Brandon Mensinga is the former COO of Signal AI and Trint. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacyThe Operations Room Economía Gestión Gestión y Liderazgo
Episodios
  • 78. The Pitfalls on The Path to Exit
    Sep 18 2025

    In this episode, we discuss: The pitfalls on the path to exit. We are joined by Dirk Sahlmer, Head of Origination at saas.group.

    Love The Operations Room? Please support us by rating and reviewing it here.

    We chat about the following with Dirk Sahlmer:

    • How should leaders balance ambitious growth metrics with the realities of current team capacity?
    • When does leadership involvement cross the line into micromanagement—and how can you avoid it?
    • Can offshoring and distributed teams truly maintain a unified culture and performance standard?
    • What does a “bootstrap future” look like, and is it a viable model for scaling sustainably?
    • How can a central operations team best support rapid growth without slowing innovation?

    References
    • https://www.linkedin.com/in/dirksahlmer/
    • https://www.saas.wtf

    Biography

    Dirk Sahlmer is the Head of Origination at saas.group, a serial acquirer of small, capital-efficient SaaS companies. Known for his insightful LinkedIn posts and newsletter articles on SaaS industry trends and M&A topics, he is a respected voice in the SaaS community.

    To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.

    Summary

    00:07:06 – Measuring progress towards the future vision

    00:10:30 – Leadership decisions in action

    00:13:13 – Workforce shifts and offshoring

    00:17:57 – The “bootstrap future”

    00:20:49 – Building a central operations team

    00:22:59 – Avoiding micromanagement



    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
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    44 m
  • 77. How does AI change the approach to professional development?
    Sep 11 2025

    In this episode we discuss: How does AI change the approach to professional development? We are joined by Anna Tavis, Clinical Professor and Chair of the Human Capital Management Department at NYU’s School of Professional Studies.

    Love The Operations Room? Please support us by rating and reviewing it here.

    We chat about the following with Anna Tavis:

    • If career growth is no longer about climbing the ladder, how should we redefine success in professional development?
    • Are our current learning systems truly preparing people for real work, or are they just ticking boxes outside the flow of everyday tasks?
    • Could AI-powered coaching finally make professional development as personalised and responsive as a sports coach with their athletes?
    • What happens to the manager’s role when AI takes over much of the supervision—does it free them to become genuine mentors?
    • How do we ensure AI-driven development tools enhance equity and well-being, rather than deepen existing gaps?

    References
    • linkedin.com/in/annatavis
    • https://www.sps.nyu.edu/homepage/academics/divisions-and-departments/division-of-programs-in-business/human-capital-management/coaching-and-technology-summit.html
    • https://www.amazon.com/Humans-Work-Practice-Creating-Workplace/dp/1398604232
    • https://www.amazon.com/Digital-Coaching-Revolution-Employee-Development/dp/1398612510

    Biography

    Dr. Anna Tavis is Clinical Professor and Chair of the Human Capital Management Department at NYU’s School of Professional Studies. Recognised on the Thinkers50 Radar (2020) and among the Top 100 Global Influencers in People Analytics (2023, 2024), she co-authored Humans at Work (2022) and The Digital Coaching Revolution (2024).

    Her global career spans business, consulting, and academia, including senior roles at Motorola, Nokia, United Technologies, and AIG Investments, as well as faculty positions at Columbia University, Williams College, and Fairfield University.

    Her Harvard Business Review articles, “HR Goes Agile” and “The Performance Management Revolution,” co-authored with Dr. Peter Cappelli, have been featured in HBR’s Must Reads, Definitive Management Ideas of the Year, and Agile: The Insights You Need.

    To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.

    Summary

    00:13:29 – Defining professional development

    00:15:21 – Why traditional tools fall short

    00:18:30 – AI-driven coaching in action

    00:25:04 – Rethinking career growth

    00:30:24 – Responsible AI rollout



    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
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    34 m
  • 76. Authenticity in Leadership
    Sep 4 2025

    In this episode we discuss: Authenticity in Leadership. We are joined by Matthew Stone, from ME Consulting and Creating Liberating Working Cultures.

    Love The Operations Room? Please support us by rating and reviewing it here.

    We chat about the following with Matthew Stone:

    • What message are you sending when you cancel a one-on-one — and is it the one you want employees to hear?
    • Could listening more than you speak be the simplest way to strengthen trust and engagement?
    • One-on-ones aren’t just meetings — how can they become your most powerful tool for retention and inclusion?
    • Without proper training, are managers unknowingly missing the real value of one-on-ones?
    • How can ending every one-on-one with clear commitments turn talk into tangible results?

    References
    • www.emeiconsulting.com

    Biography

    Matthew has spent decades working with some of the world’s leading organisations supporting their cultural evolution. He has designed and led transformational programmes at Group Board and Executive level on an individual and team basis in the areas of leadership, strategy, delivery and performance management and has advised on the attraction, development and retention of leading industry talent.

    Through his direct experience in multiple settings, he understands organisational ecosystems from Board to early careers and their associated challenges. A master coaching practitioner,

    Matthew has spent his life exploring and embracing techniques and philosophies from around the world committing his life to building and refining approaches to individual and collective development. These include an understanding of who we are and who we could be at depth, pathways that engineer our optimal development and the interplay of peer to peer development.

    To learn more about Beth and Brandon or to find out about sponsorship opportunities click here.

    Summary

    18:14 – Curiosity over metrics in accountability conversations

    31:06 – The starting point for emotional intelligence

    35:28 – Building trust during onboarding

    36:42 – The value of executive coaching

    38:46 – Vulnerability as a leadership tool

    41:26 – Preparing for difficult conversations

    43:36 – One takeaway for leaders



    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Más Menos
    45 m
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