The NHS Helpline Operator
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Gwen puts some pretty wild scenarios to Madiha, The 111 Operator, in this week's episode! But she also gets a really clear insight into what it is line to be on the end of the phone for people who need help and advice. We think it is a really lovely episode, and hope you do too.
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Every week in the Gwen Gets To Work podcast, Gwen finds out about what a different adults does all day at work. Visit our website for past episodes and videos: gwengetstowork.com/
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