The Mindset Shift Every Hairstylist Needs to Make More Money

As a hairstylist, increasing your income isn’t always about adding more, it’s about deepening the way you communicate, consult, and recommend. In this episode, we explore the mindset shifts and soft skills that make all the difference. You’ll learn how to remove the ick from sales by shifting your focus from pushing to partnering. From understanding the stories you tell yourself about selling, to crafting recommendations that actually help your clients feel seen and supported, this conversation goes deep into what it truly means to build trust behind the chair. We’ll talk about how retail becomes a tool for transformation, how to simplify your systems, and how the care you give can create a lasting foundation, not just for your client relationships, but for your career. If you’ve ever struggled with selling retail, felt weird bringing up products, or want to serve better and earn more, this episode is for you. Download our FREE full proof profit maker HERE: https://small-kiwi-98108.myflodesk.com/nlle1d1php We would love to hear from you, drop a review & we will add you into our next giveaway: https://podcasts.apple.com/us/podcast/successful-stylist-academy/id1584273127 Key Take-aways: 1. Ways of creating opportunities can happen simply by focusing on a specific problem. 2. What are the stories you tell yourself when it comes to providing a service and sales? 3. Delivery is everything. If we learn to deliver differently, we remove the ick from sales. 4. The repulsive sales feeling comes from someone thinking they’re trying to take something from us. 5. Care vs. Commission. 6. Start with the recommendation through the consultation. 7. It’s more of a partnership with your client, and you want to work together. 8. Care can be both about the care of the hair with the result in mind, but it can also be about helping the client feel less overwhelmed & learning how to repeat what we do behind the chair. 9. If you don't know or like the product, it’s hard to talk about it. 10. Impact happens with passing knowledge onto our clients, because they spend more time with their hair than we as service providers do. 11. Retail builds trust, which builds a different foundation, and career. 12. Soft skills should happen in beauty school & with mentorship. 13. The art of being seen & heard is repeating back what you hear. 14. Ask what might be missing before starting the service. 15. Every time a client comes to see you, they left some other place, and they’re coming to you for a reason. 16. Technology has made it possible that we communicate less, but with our industry, we need to communicate more. 17.Communication skills are vital to a successful foundation. Learn more about people and how you can provide exceptional care. 18. Life is a mirror not a window. 19. We have processes & procedures for everything else in our service, do the same for retail. 20. 4 parts: Captivate, fascinate, educate, close. 21. Find out what’s most important to your clients. Then find out the What, why, how, when. 22. For a low-performing stylist, find out why your clients aren't purchasing from you. 23. Coach to the habits, not the numbers. 24. Every day, pick up 2-3 products and get to know the product. You can find Kristie on Instagram here: https://www.instagram.com/kristie.theorie?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw== Email & text marketing is the quickest way to increase your income and GlossGenius has AI support to make this as simple as clicking a button! Try it out for 2 weeks FREE: https://glossgenius.biz/AmbrosiaCarey Get 15% off Pharmagel, our favorite skincare line with code SSA15: http://www.pharmagel.net/discount/ssa15?redirect=%2F%3Fafmc%3Dssa15