Episodios

  • Episode 217 - The History of the CII
    Apr 2 2026
    Have you ever wondered where it all started? In this episode of the Journal Podcast, Chris Shadforth, Communications Director at the CII Group, looks back on the history of the CII, alongside our Brand Manager, Harry Elliott. We'll be exploring the origins and evolutions of the CII, how it began, why it formed and how our physical presence and identity has changed over time.
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    26 m
  • Episode 216 - Global Risks: Commonwealth Insurance Forum
    Mar 25 2026
    What are the most challenging risks insurers face today? In this episode of The Journal Podcast, co-founders of the Commonwealth Insurance Forum, Robbie Lyle and Francis De Zulueta, debate some of the most pressing global risks facing the insurance profession. We'll be discussing the interconnectivity of these risks ranging from Nuclear and Space, to Cyber, AI and Ransomware, as well as those stemming from geopolitical developments. We also speak about the importance of capital markets and the role insurers and governments take in mitigating those risks. To find out more about our upcoming Introduction to Cyber Insurance Training Workshop this April, Intermediate Cyber Risks Insurance Training Workshop & Spotlight: Cyber Risk and Insurance, please see below: Introduction to Cyber Insurance Training Workshop (21 & 22 April 2026): https://www.cii.co.uk/learning/training/technical-training-workshops/introduction-to-cyber-insurance-workshop/?srsltid=AfmBOorRUt3N_RSTgcGYCY-qjXFxXOd4zRGDFv3kD1rQRU5m6dlaygLA Intermediate Cyber Risks Insurance Training Workshop (30 June 2026): https://www.cii.co.uk/learning/training/technical-training-workshops/intermediate-cyber-risks-insurance-training-workshop/?srsltid=AfmBOorG3HzxoEzw0E1U6xHgXeBbo_1xiDfKBCAPQhVbwJha8TfV0rqt Spotlight: Cyber Risk and Insurance: https://www.cii.co.uk/learning/spotlight-course-cyber-risk-and-insurance/?srsltid=AfmBOoqwzLksaURP7lhm8yeMYCFQABLz-JM_9v5tiu4yszOExCaUyG0L
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    35 m
  • Episode 215 - The Professional Map
    Mar 18 2026
    In this week's episode of The Journal Podcast, we explore how the CII Professional Map is being used in real workplaces to support genuine career development. Vanessa Riboloni sits down with Meg Borah and Barbora Duskova from AXA Health, to discuss how the Professional Map helped them identify strengths, build confidence, navigate career progression, and create meaningful development opportunities for themselves and their colleagues. Learn more about the Professional Map here: https://www.ciigroup.org/professional-map/
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    20 m
  • Episode 214 - How to better support flood survivors
    Mar 11 2026
    What can insurance professionals and firms do to better support flood survivors? In this episode of The Journal Podcast, we’re discussing the recent report, released by the National Emergencies Trust and Lancaster University, calling for clearer information and guidance for flood survivors in the immediate aftermath of floods. We’ll be exploring: ➡️ The outlines of the report ➡️ The implications of the finding on firms and those working within the profession ➡️ What the profession can do to improve the experience and support vulnerable customers better. Joining us on the podcast is Jonathan Clark, Board Member at the National Emergencies Trust and William Quibell, Head of Claims at Ageas and member of the CII Claims Community Board. To read the full Stories After the Storms report, please click here: https://nationalemergenciestrust.org.uk/stories-after-the-storms/
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    32 m
  • Episode 213 - CPD: Why regulatory minima are not enough
    Mar 4 2026
    In this episode, Rebecca Aston, Head of Professional Standards, and Adam Harper, Executive Director, Strategy, Advocacy and Professional Standards at the CII Group are discussing Continuing Professional Development, or CPD. They will be talking about the FCA’s withdrawal of 15 hours under the Insurance Distribution Directive (IDD), the requirement for CII and PFS Members, and the process of CPD audits.
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    35 m
  • Episode 212 - The Value of Chartered Status
    Feb 25 2026
    As part of Chartered Week 2026, we’re diving into what it really means to be Chartered — beyond the letters, beyond the badge. In this episode of The Journal podcast, we unpack how Chartered status shapes culture, strengthens consumer trust, and sets a higher bar for standards across our profession. We’ll explore the difference it makes inside firms, the impact it has on customer relationships, and why it continues to be a gold standard for integrity in insurance. Joining the podcast is Tim Brangwyn, Group Managing Director and Chartered Insurance Broker at Islands Insurance, and Neil McCarthy, Managing Director and Chartered Insurance Underwriting Agent at MPR Underwriting Ltd.
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    30 m
  • Episode 211 - Economic Abuse: Guidance for Insurers
    Feb 19 2026
    What more do you think the insurance profession can do to support survivors of economic abuse? In this week's episode of The Journal Podcast, we’ll be discussing the recently released CII Economic Abuse Report, focusing on: ➡️ What economic abuse is ➡️ How insurance providers can better identify economic abuse ➡️ Ways in which providers can prevent and respond to economic abuse We’ll also speak about the impacts on individuals affected by economic abuse, how AI and digitalisation is affecting survivors of economic abuse and how the profession can adapt and evolve in future to better support those impacted by economic abuse. Joining the podcast this week is Alex Devereux, Senior Financial Services Specialist at Surviving Economic Abuse, and Carmen Powell, CEO of ISC Group. Click here to read the full report: https://media.umbraco.io/ciigroup-dxp/cgmjoonx/economic-abuse-guidance-for-general-insurance-providers.pdf
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    30 m
  • Episode 210 - National Apprenticeship Week 2026
    Feb 11 2026
    Welcome to our National Apprenticeship Week episode of the Journal Podcast. We take a look at insurance apprenticeships, early‑career pathways, and how real apprentices are building their futures in the profession. In this episode, we’ll explore what an insurance apprenticeship actually involves, how apprentices balance work and study, the skills they develop, and how quickly they make an impact. You’ll also hear why employers invest in apprentices, what makes a great apprenticeship experience, and honest advice for anyone considering this route. For more information about the CII Aspire Apprenticeship scheme, please click here: https://www.cii.co.uk/careers-in-insurance/aspire-apprenticeships/?srsltid=AfmBOooC5YD-6eyAuk8wg8y_YcgfYZVwLUUh16coqx5fgN4-MIxBTvAa
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    21 m