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The Human Risk Podcast

The Human Risk Podcast

De: Human Risk
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People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.

To pitch guests please email guest@humanriskpodcast.comCopyright Human Risk Ciencia Ciencias Sociales
Episodios
  • Freewheeling on Human Risk with Thomas Ableman

    Freewheeling on Human Risk with Thomas Ableman
    Jun 11 2026
    Why is it so hard to stop people playing vides, music or phone calls out loud on public transport — and what does that tell us about changing human behaviour?

    Show Summary
    This episode of The Human Risk Podcast is a little different. It is a cross-cast from The Freewheeling Podcast, hosted by Thomas Ableman, in which I join Thomas to tackle a problem raised by the show's most important listener: his mum.

    The issue? People using phones, videos, music and speaker calls out loud on trains and buses. What begins as a seemingly small transport etiquette problem quickly becomes a much bigger conversation about social norms, antisocial behaviour, customer experience, incentives, enforcement and the limits of signage. In our discussion, we explore why simply telling people to stop may not work, how reactance can make things worse, and why transport operators need to think more creatively about behaviour change.

    Along the way, we consider quiet carriages, “electronic entertainment carriages”, cheap headphones, better-targeted messaging, staff intervention, social media campaigns and the wider question of whether public transport operators are responsible for the behaviour of the humans they carry.

    The Freewheeling Podcast
    The Freewheeling Podcast is a show for transport change-makers. It explores how we can move forwards faster, bringing listeners fresh voices, new ideas and unconventional thinking.
    While it has a strong focus on transport and mobility, the show also ranges into entrepreneurship, politics, public policy, cities and how systems can be designed to work better for the people who use them.

    Links
    The Freewheeling Podcast - https://www.freewheeling.info/the-freewheeling-podcast
    Thomas on LinkedIn - https://www.linkedin.com/in/thomasableman/
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    45 m
  • Jill Wick on The Human Side of Cybersecurity

    Jill Wick on The Human Side of Cybersecurity
    May 30 2026
    What if the best way to improve cybersecurity — or any other form of human risk — wasn't another policy, training course, or piece of technology, but a board game? That's the kind of question my guest, Jill Wick, loves asking.Episode Summary Jill is a cybersecurity awareness consultant, business psychologist, podcaster, and author. Her work sits at the intersection of psychology, marketing, behavioural science, and cybersecurity, and she is passionate about helping organisations understand that security is fundamentally a human challenge, not simply a technical one. Drawing on her experience in fraud prevention and her academic background in business psychology, Jill explains why traditional approaches to awareness often fail, why experimentation matters, and how a simple Snakes and Ladders-inspired game can create meaningful conversations about risk and decision-making. The discussion ranges far beyond cybersecurity. We explore creativity, curiosity, communication, organisational culture, social media, learning, and the challenge of measuring success when the outcome you're seeking is something that doesn't happen. Key TopicsIn this episode, we discuss:Why cybersecurity is ultimately a human problem rather than a technology problemThe psychology behind phishing, scams, and social engineeringWhy more policies and more training often fail to change behaviourHow unclear policies can create confusion instead of complianceThe role of curiosity, creativity, and experimentation in risk managementHow games can create psychologically safe environments for learningThe importance of conversation and peer learning in awareness programmesWhat compliance, safety, conduct, and operational risk professionals can learn from cybersecurity awarenessWhy awareness professionals should think more like marketersThe value of experimentation, iteration, and A/B testingHow social media can help build communities around important ideasWhy measuring engagement may be just as important as measuring failuresGuest BiographyJill Wick is a cybersecurity awareness consultant, business psychologist, author, and podcast host who specialises in the human side of cybersecurity. Drawing on a background in fraud prevention and behavioural science, she helps organisations build stronger security cultures through creative, engaging approaches that go beyond traditional training and compliance. Known for her innovative use of games, psychology, and marketing techniques, Jill is a passionate advocate for making cybersecurity awareness more human, effective, and enjoyableLinksJill's LinkedIn profile - https://www.linkedin.com/in/jill-wick/Jill's website - https://www.jillwick.com/Cyber & Psych, Jill's podcast - https://open.spotify.com/show/5uteiqHvCTGCVtCsKCzGJ6?si=322ef51fd6a3423c&nd=1&dlsi=c6d8309550784df9Security-Awareness-Tools, Jill's book - https://www.isbn.de/buch/9783658511111/security-awareness-toolsAI-Generated Timestamped Outline00:00 – Introduction02:15 – Jill's background: From fraud prevention and business psychology to cybersecurity awareness.05:30 – Understanding why people fall for scams, phishing attacks, and social engineering.06:00 – Why cybersecurity is fundamentally a human problem, not just a technical one.08:00 – The limitations of rules, policies, and traditional awareness training.12:00 – The origin of Jill's cybersecurity board game and why simplicity matters.14:00 – How games create psychologically safe conversations and improve learning.19:30 – The game as a conversation tool: building culture, peer learning, and engagement.22:00 – Creativity, curiosity, and the courage to experiment with new approaches.26:00 – What cybersecurity awareness can learn from marketing, advertising, and A/B testing.35:30 – Why awareness and technology must work together rather than compete.41:30 – New projects: workshops, events, games, and Jill's forthcoming book Security Awareness Tools.44:00 – Lessons for compliance and risk professionals: attention is a limited resource.51:00 – Measuring success: engagement, participation, reporting, and positive signals.
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    1 h y 3 m
  • Tobias Sturesson: from cult to corporate culture

    Tobias Sturesson: from cult to corporate culture
    May 23 2026
    What can businesses learn from cults?
    It might sound like an uncomfortable comparison: one involves strategy meetings, values statements and quarterly targets; the other manipulation, charismatic leaders and extreme behaviour. But perhaps the distinction isn't as clear as we'd like to think. Both create identities and shared beliefs. Both shape how people think and behave. And both can evolve gradually in ways that are hard to recognise from the inside.

    Unhealthy cultures rarely appear overnight. Small compromises become normal, difficult questions become harder to ask, and behaviours that once felt uncomfortable slowly become accepted.

    Episode Overview
    On this episode, I'm joined by Tobias Sturesson, culture advisor and author of You Can Culture, whose understanding of organisational culture comes not from business school, but from a deeply personal experience growing up inside a religious community that gradually evolved into a cult.

    Drawing on his own story — and his work helping organisations create healthier cultures — Tobias explains why good people can become part of unhealthy systems, why speaking up is often far harder than leaders realise, and why culture is shaped far less by mission statements than by the everyday behaviours people learn to accept.

    We also explore:
    • How communities and organisations can slowly drift into unhealthy patterns
    • Why leaving damaging environments is often much harder than outsiders imagine
    • The role of sunk costs, identity and belonging in keeping people trapped
    • Why organisations often mistake symptoms for root causes
    • The difference between “tone from the top” and “example from the top”
    • Why humility may be one of the most underrated leadership traits
    • The dangers of leaders creating the appearance of listening without genuinely hearing people
    • Why culture initiatives often fail to create lasting behavioural change
    • How everyday leadership habits shape organisational culture
    • Why discomfort is often necessary for growth
    Guest Profile - Tobias Sturesson
    Tobias is a culture advisor, speaker and author focused on helping organisations build healthier cultures and develop more responsible leadership practices. His work combines personal experience with research and practical interventions designed to help organisations identify and address the root causes that undermine cultural health. He is the author of You Can Culture: Transformative Leadership Habits for a Thriving Workplace, Positive Impact and Lasting Success.

    Links
    Tobias on LinkedIn – https://www.linkedin.com/in/tobiassturesson/
    Heart Management - https://www.heartmanagement.org/
    Tobias' Book: You Can Culture – https://youcanculture.com/

    AI-Generated Timestamped Summary
    00:00 — Introduction: What can cults teach us about culture?
    03:00 — Tobias's story of growing up inside a community that became a cult
    08:30 — How unhealthy environments evolve gradually
    11:00 — Why leaving can be harder than joining
    13:00 — The importance of people who help without judging
    16:00 — Turning personal experience into professional purpose
    19:00 — Why organisations often misunderstand their own problems
    23:00 — Humility as a leadership strength
    26:00 — The tension between expertise and curiosity
    29:00 — Why business systems often reward the wrong behaviours
    33:00 — The importance of listening and asking better questions
    38:00 — Why reflection matters in fast-moving environments
    42:00 — Culture as everyday conversations and habits
    45:00 — Leadership signals and behavioural norms
    49:00 — Building healthier cultures through leadership habits
    53:00 — Why changing culture is difficult but necessary
    56:00 — Creating a movement for healthier leadership
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    1 h y 8 m
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