In this episode of The Healthcare CEO Show, host Daniel Fernandez sits down with Shelly Sun Berkowitz, Founder and Executive Chairwoman of BrightStar Care. Since launching in 2002, Shelly has grown BrightStar from a single-location startup into a national leader with 435+ locations and nearly $750M in revenue, while redefining how families access both medical and non-medical home care.

Shelly shares how a deeply personal experience inspired her to create BrightStar Care, why she took the leap into franchising, and the pivotal investments in technology, staffing, and accreditation that fueled national growth. She opens up about the weight of leadership through crises like COVID-19, navigating private equity partnerships, and balancing the demands of scaling a brand with her role as a mother.

The conversation explores the evolution of home care, franchise leadership lessons, and why reinvention is essential in a changing healthcare landscape. Shelly also offers hard-earned advice on succession planning, choosing the right partners, and leveraging innovation, from AI automation to national accounts, to deliver consistent, high-quality care.

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In this episode of The Healthcare CEO Show, host Daniel Fernandez sits down with Joe Walker, President of Larry H. Miller Senior Health. Under his leadership, the organization has expanded across 12 states, scaling home health while launching assisted living and senior care initiatives that aim to deliver a seamless continuum of care for an aging population.

Joe unpacks how the Larry H. Miller family pivoted from sports and auto dealerships into healthcare at the height of the pandemic, why patient-centered capital makes all the difference, and how his team is tackling the workforce shortage through retention, leadership development, and innovative recruitment pipelines.

The conversation explores the realities of scaling in a fragmented post-acute landscape, the opportunities and risks of technology adoption in senior care, and why building with discipline matters as the baby boomer wave accelerates. Joe also shares how mission-driven investment enables long-term thinking, and why the true privilege of healthcare leadership is creating “extra weddings, extra Christmases, and extra memories” for families.

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In this episode of The Healthcare CEO Show, host Daniel Fernandez sits down with Chris Davenport, CISSP, CCSK, and Allegrow’s Global Data Security Advisor and Fractional CISO. With 25+ years of experience spanning community health systems, federal agencies, and global enterprises, Chris has guided leaders through HIPAA, NIST, and SOC audits while building pragmatic security roadmaps that reduce risk without slowing growth.

Chris unpacks why cybersecurity is now a CEO issue, why healthcare is a “target-rich environment,” and the concrete steps leaders can take to safeguard operations, reputation, and patient trust. The conversation explores governance and risk frameworks, building a culture of security from the boardroom to the front lines, and the unique vulnerabilities of medical devices and supply chains.

He also sheds light on the rise of AI-powered attacks, what due diligence should look like in M&A, and why reputation is often the biggest casualty of a breach. From readiness checklists to practical playbooks, Chris shares how executives can scale securely without adding chaos.

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