With Chloe Foster – Email Counselling Academy

Do you think counselling has to mean sitting face-to-face (or screen-to-screen) with a client?

Well, in this episode, I’m joined by Chloe Foster, founder of the Email Counselling Academy, who shares why working by email might be the flexible, powerful alternative you didn’t know you needed.

Whether you're looking for a way to work around family life, want to support clients who open up better in writing, or you're just curious about doing therapy differently — this conversation will get you thinking.

In this episode, you’ll hear:

1. Why email counselling can be a lifeline for anxious or private clients
2. How it gives counsellors more flexibility (and fewer no-shows)
3. What actually happens in an email counselling exchange
4. Whether this style of working could suit your practice — and personality

🎧 Hit play to explore whether this quietly powerful format could be the perfect fit for you — and your clients.

Chloe Foster is the founder and principal tutor at Email Counselling Academy (ECA). They also have a private practice called Sussex Rainbow Counselling, founded in 2016, where they offer email counselling as well as video and phone counselling to clients.

With a first-class degree in Education, Chloe loves teaching and training. Over their counselling career they’ve trained hundreds of counsellors to become more confident working with LGBTQ+ clients through their work with the National Counselling and Psychotherapy Society (NCPS), Onlinevents, The Counselling Tutor, and several universities/colleges and counselling charities.

Today, having worked as an email counsellor since 2018, Chloe enjoys sharing the skills they’ve honed with fellow counsellors through their specialist training courses in email counselling at ECA which are mapped to BACP competences for OPT and have been awarded quality check status with the NCPS.

Find her E-book — Email Counselling — An introduction for Counsellors:

You can get 30% discount using the code JANE26 (valid until 30 April 2026)

Blogging can feel surprisingly confusing, especially when you care about getting it right.

In this episode, I’m talking about why writing can feel heavy and muddled for therapists, even when you’re thoughtful, experienced, and genuinely good at your work. If blogging has ever left you questioning yourself, abandoning drafts, or wondering why it feels harder than it ‘should’, this one will likely feel familiar.

1. Why blogging often feels confusing, not because you can’t write, but because you’re trying to hold too much at once
2. How ‘it depends’ thinking, which works beautifully in therapy, can make writing harder
3. Why trying to speak to everyone can leave you stuck mid-post
4. How confusion can quietly turn into self-doubt
5. What helps blogging feel lighter again, without forcing yourself to push through

This is a reflective episode, designed to offer relief, reassurance, and a different way of understanding what’s really going on when blogging feels hard.

1. Find out more about the Blogging Clarity Session (introductory offer available for a short time)
2. Explore more support for ethical, human marketing at janetravis.co.uk
3. Check out my FREE and paid resources HERE

If this episode resonated, you might want to follow the podcast so you don’t miss future episodes.

You already understand perfectionism. You’ve probably talked about it with clients many times.

But when it shows up in your own writing, that understanding can disappear very quickly.

In this episode, I look at perfectionism from a different angle – not as something that just makes writing harder, but as something that can stop you improving at all.

I share what happened when I first started blogging, why knowing the theory didn’t help in the moment, and the one goal that’s helped me keep going without waiting to feel ready.

If writing ever feels harder than it needs to be, this episode will make sense.

Want support while you practise, rather than pressure to get it right?

You can find out more about the Grow Your Private Practice membership

And for all my FREE and paid resources, check out my Start Here page