Every day, 14,000 trucks and 11,500 critical transactions flow through one of the busiest ports in the United States. It is the absolute starting line of the modern supply chain—a deafening, high-stakes choreography of towering cranes and multi-ton shipping containers in constant motion.

But what happens when the technology meant to orchestrate this massive operation keeps shattering on the concrete?

In this episode of The Getac Deep Dive, Casey Walker takes you straight to the asphalt to explore "The Durability Gap." We look at the disastrous ripple effects of using fragile, consumer-grade tablets in a hostile industrial environment, where blinding sun, corrosive saltwater, and Wi-Fi-blocking "metal canyons" are just part of a normal Tuesday. Discover how this major port restored order, protected over 1.5 million connected jobs, and drastically cut e-waste by deploying the military-grade Getac F110 fully rugged tablet.

In this episode, we cover:

• The invisible scale and economic impact of a major commercial port.

• The critical role of a Terminal Operating System (TOS) in the supply chain.

• The costly reality of "The Durability Gap" when consumer hardware meets an industrial reality.

• How the Getac F110 solved specific environmental challenges like screen glare, dropped signals, and equipment drops.

Have you ever landed at a busy airport, exhausted from a long flight, only to be met with a massive line at the rental car counter?

In a highly competitive market where every brand offers essentially the same vehicles, customer loyalty is won by valuing the traveler's time. In this episode of The Getac Deep Dive, host Casey Walker explores how Hertz partnered with Getac to completely reinvent the airport rental and return process.

We dive into the operational realities of massive airport rental lots—unforgiving, high-speed industrial environments exposed to extreme weather 24/7. Discover why consumer-grade technology failed on the tarmac, and how moving to a purpose-built rugged solution allowed Hertz to bring the transaction directly to the customer's car window.

What You Will Learn in This Episode:

• Eliminating the Desk: How untethering agents from physical counters completely removes friction from the customer journey and slashes wait times.
• Surviving the Tarmac: Why consumer tablets overheat in the summer sun or fail in the freezing rain, and how the Getac UX10 thrives in extreme airport environments.
• Lightning-Fast Transactions: How agents use integrated barcode scanners, high-resolution cameras, and sunlight-readable displays to process returns in seconds.
• Proactive Fleet Management: How the Getac Device Monitoring System (GDMS) acts as an "air traffic control" for IT teams, tracking battery health and preventing device failure before it ever impacts the customer.

Discover how technology can completely disappear into the background, empowering workers to focus entirely on delivering a premium customer experience.

For more information about Getac products, solutions, or partner programs, visit Getac.com.

No Time for Downtime: Overcoming Field Challenges in Broadband Expansion

How are modern fiber optic networks actually built in the real world, and what keeps the teams building them connected?

In this episode of The Getac Deep Dive, host Casey Walker explores the operational realities of massive broadband deployment. Follow the story of a major U.S. telecommunications provider expanding its fiber infrastructure across large geographic regions—battling unpredictable weather, tough terrain, and the constant need for mobility.

Building modern networks requires teams of engineers, planners, and field technicians working in challenging environments. We examine how these telecom field teams rely on rugged mobile computing platforms to plan and construct fiber networks without compromise.

What You Will Learn in This Episode:

• The Operational Realities of Broadband: The environmental and physical challenges field crews face while deploying fiber optic infrastructure.
• Overcoming "The Durability Gap": Why consumer-grade devices fail in the field and how that downtime impacts massive telecom projects.
• Real-Time Data at the Point of Work: How construction crews and engineers use mobile computing to access GIS mapping systems, engineering documentation, and real-time project data directly at the construction site.
• The Role of Rugged Technology: How purpose-built, reliable field technology supports continuous infrastructure deployment by ensuring technicians never lose access to critical information.

Discover how Getac supports the engineers and crews expanding the networks millions rely on every day.

For more information about Getac products, solutions, or partner programs, visit Getac.com.