The GIG Podcast

De: Golf Industry Guru
  • Resumen

  • Are you ready to learn from the world's greatest golf & hospitality industry leaders? This is The GIG Podcast from Golf Industry Guru, and we feature some of the most innovative and brilliant golf industry leaders, trainers, consultants, and operators who willingly share their experiences, wisdom, and best practices to help you and your club be better. The GIG Podcast is perfect for any type of golf facility anywhere in the world and is loaded with information and educational content that will benefit Owners, General Managers, Superintendents, Directors of Golf, F&B Managers, Chefs, Sales & Marketing Managers, Financial Controllers, Front-Line Golf and F&B service staff, and you! For more information about Golf Industry Guru, visit www.golfindustryguru.com.
    © 2025 GURU Collective Inc.
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Episodios
  • Beyond Nominations: Elevating Your Club’s Member Vetting Process
    Mar 27 2025

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    In this insightful episode of The GIG Podcast, host James Cronk welcomes Paul Dank, a leading expert in member vetting from Kennis Member Vetting, to discuss the critical role thorough background checks play in preserving and enhancing club culture. Through compelling real-life examples, Paul reveals common gaps in traditional vetting processes and outlines why relying solely on member nominations and basic checks leaves clubs vulnerable to serious risks. Paul delves into how advanced fact-based vetting techniques uncover critical insights that protect clubs from potentially harmful members, sharing practical strategies clubs can implement immediately. Listeners will gain a deeper understanding of the importance of rigorous member evaluation to safeguard their club's reputation, improve member satisfaction, and avoid costly legal and social repercussions.

    To learn more about Golf Industry Guru, and to gain access to online golf business education from the world's most successful business, golf, & hospitality industry leaders, visit us at www.golfindustryguru.com.

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    50 m
  • Navigating Crisis With Confidence: Expert Strategies for Club Managers
    Sep 5 2024

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    This episode of The GIG Podcast features an enlightening discussion with Laurie Martin, also known as "Trauma Mumma," who brings over three decades of experience in risk deterrence and crisis/trauma education to the table. With a history of responding to major global crises like 9/11 and the Oklahoma City bombing, Laurie offers profound insights into the necessity of crisis preparedness in the club industry. Host James Cronk and Laurie delve into practical strategies for building emotional resilience and managing unexpected events effectively within club settings.

    Listeners will learn the importance of proactive crisis management and the benefits of establishing robust support systems for club employees and members. The conversation covers real-life crisis responses and the crucial steps in fostering a culture of safety and preparedness that can significantly enhance operational stability and emotional well-being in clubs.

    Benefits of Listening

    By listening to this episode, club owners, operators, and their teams will benefit by learning:

    - Advanced Crisis Management Techniques: Laurie shares from her extensive experience dealing with high-stakes environments, providing listeners with advanced skills in crisis readiness.

    - Emotional Resilience Training: Insights into fostering emotional strength essential for leadership and team effectiveness, especially during crises.

    - Real-world Applications: Examples of crisis management from Laurie's own experiences, offering relatable and actionable guidance for club managers.

    - Safety and Support Systems: Strategies to enhance the safety and emotional support structures within clubs, which are crucial for handling both minor incidents and major emergencies.

    This episode is a must-listen for those looking to improve their ability to handle crises and build a more resilient club environment.

    To learn more about Golf Industry Guru, and to gain access to online golf business education from the world's most successful business, golf, & hospitality industry leaders, visit us at www.golfindustryguru.com.

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    44 m
  • Driving Revenue - How Noteefy is Revolutionizing Tee Time Reservations
    Jul 29 2024

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    In this episode of The GIG Podcast, James Cronk interviews Jake Gordon, CEO & Co-Founder of Noteefy, a groundbreaking tee time-reservation and booking platform designed to optimize revenue for golf course operators. The discussion explores Jake's path from discovering his passion for golf as an adult to co-founding Noteefy, a company that has swiftly grown since its inception.

    We also get into Jake's journey as an entrepreneur, highlighting his experiences and insights entering into the golf industry over the past two years. The conversation covers a range of topics, from personal growth and leadership to the challenges and innovations shaping the future of the industry.

    Key Discussion Points:

    1. Discovering and Leveraging Strengths: Jake emphasizes the importance of self-awareness and leveraging one's strengths in both you personal and professional life. He shares anecdotes about how recognizing his strengths has helped him navigate the entrepreneurial landscape.

    2. Mentorship and Continuous Learning: The value of mentorship and learning from others is a recurring theme. Jake discusses how guidance from experienced professionals has influenced his career and the growth of Noteefy.

    3. Innovation and Industry Adaptation: The conversation touches on the need for innovation in the golf industry, particularly in adapting to new technologies and changing consumer expectations. Jake talks about how Noteefy is contributing to these changes by providing solutions that enhance communication and customer engagement.

    4. Facing and Overcoming Challenges: Jake candidly discusses the challenges he has faced in building a startup and how resilience and adaptability have been crucial in overcoming obstacles. He provides practical advice for business professionals in any industry facing similar challenges.

    5. Future Trends in the Golf Industry: The episode concludes with a forward-looking discussion on the future of the golf industry. Jake shares his thoughts on emerging trends and how golf courses and businesses can prepare for the evolving landscape.

    Listeners will gain valuable insights into the entrepreneurial journey, particularly within the golf industry. They will learn about the importance of self-awareness, mentorship, and innovation in achieving success. Jake's experiences and practical advice offer a roadmap for navigating the challenges of building a business, making this episode particularly valuable for entrepreneurs and industry professionals looking to stay ahead of the curve.

    To learn more about Golf Industry Guru, and to gain access to online golf business education from the world's most successful business, golf, & hospitality industry leaders, visit us at www.golfindustryguru.com.

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    51 m
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