The Future of Online Harms and AI Regulation with Taylor Owen

After a hiatus, we’ve officially restarted the Uncommons podcast, and our first long-form interview is with Professor Taylor Owen to discuss the ever changing landscape of the digital world, the fast emergence of AI and the implications for our kids, consumer safety and our democracy.Taylor Owen’s work focuses on the intersection of media, technology and public policy and can be found at taylorowen.com. He is the Beaverbrook Chair in Media, Ethics and Communications and the founding Director of The Centre for Media, Technology and Democracy at McGill University where he is also an Associate Professor. He is the host of the Globe and Mail’s Machines Like Us podcast and author of several books.Taylor also joined me for this discussion more than 5 years ago now. And a lot has happened in that time.Upcoming episodes will include guests Tanya Talaga and an episode focused on the border bill C-2, with experts from The Citizen Lab and the Canadian Association of Refugee Lawyers.We’ll also be hosting a live event at the Naval Club of Toronto with Catherine McKenna, who will be launching her new book Run Like a Girl. Register for free through Eventbrite. As always, if you have ideas for future guests or topics, email us at [e-mail] Chapters:0:29 Setting the Stage1:44 Core Problems & Challenges4:31 Information Ecosystem Crisis10:19 Signals of Reliability & Policy Challenges14:33 Legislative Efforts18:29 Online Harms Act Deep Dive25:31 AI Fraud29:38 Platform Responsibility32:55 Future Policy DirectionFurther Reading and Listening:Public rules for big tech platforms with Taylor Owen — Uncommons Podcast“How the Next Government can Protect Canada’s Information Ecosystem.” Taylor Owen with Helen Hayes, The Globe and Mail, April 7, 2025.Machines Like Us PodcastBill C-63Transcript:Nate Erskine-Smith00:00-00:43Welcome to Uncommons, I’m Nate Erskine-Smith. This is our first episode back after a bit of a hiatus, and we are back with a conversation focused on AI safety, digital governance, and all of the challenges with regulating the internet. I’m joined by Professor Taylor Owen. He’s an expert in these issues. He’s been writing about these issues for many years. I actually had him on this podcast more than five years ago, and he’s been a huge part of getting us in Canada to where we are today. And it’s up to this government to get us across the finish line, and that’s what we talk about. Taylor, thanks for joining me. Thanks for having me. So this feels like deja vu all over again, because I was going back before you arrived this morning and you joined this podcast in April of 2020 to talk about platform governance.Taylor Owen00:43-00:44It’s a different world.Taylor00:45-00:45In some ways.Nate Erskine-Smith00:45-01:14Yeah. Well, yeah, a different world for sure in many ways, but also the same challenges in some ways too. Additional challenges, of course. But I feel like in some ways we’ve come a long way because there’s been lots of consultation. There have been some legislative attempts at least, but also we haven’t really accomplished the thing. So let’s talk about set the stage. Some of the same challenges from five years ago, but some new challenges. What are the challenges? What are the problems we’re trying to solve? Yeah, I mean, many of them are the same, right?Taylor Owen01:14-03:06I mean, this is part of the technology moves fast. But when you look at the range of things citizens are concerned about when they and their children and their friends and their families use these sets of digital technologies that shape so much of our lives, many things are the same. So they’re worried about safety. They’re worried about algorithmic content and how that’s feeding into what they believe and what they think. They’re worried about polarization. We’re worried about the integrity of our democracy and our elections. We’re worried about sort of some of the more acute harms of like real risks to safety, right? Like children taking their own lives and violence erupting, political violence emerging. Like these things have always been present as a part of our digital lives. And that’s what we were concerned about five years ago, right? When we talked about those harms, that was roughly the list. Now, the technologies we were talking about at the time were largely social media platforms, right? So that was the main way five years ago that we shared, consumed information in our digital politics and our digital public lives. And that is what’s changing slightly. Now, those are still prominent, right? We’re still on TikTok and Instagram and Facebook to a certain degree. But we do now have a new layer of AI and particularly chatbots. And I think a big question we face in this conversation in this, like, how do we develop policies that maximize the benefits of digital technologies and minimize the harms, which is all this is trying to do. Do we need new tools for AI or...