The Future of Care Management: Leveraging AI and Automation

Traditional care management strategies are struggling to keep pace with rising administrative burdens, workforce shortages and increasingly complex member needs. Outdated processes — like relying on phone calls — fail to scale engagement and leave care teams overwhelmed.

Health plans are turning to AI-driven technologies, such as co-pilots, to modernize care management. These tools enhance traditional care management by automating outreach, improving data-driven decision-making and expanding digital engagement across all risk levels.

Join industry leaders as they share real-world insights on how AI and automation are transforming care management. Learn how your organization can:

• Expand digital reach and engage more members effectively
• Overcome key challenges, from data quality to adoption hurdles
• Streamline workflows and reduce operational burdens
• Improve member outcomes and measure the ROI of digital strategies