If parent drama is inevitable, poor leadership is not. In Part 2, Danielle and Kelli from theory to action. They break down exactly how to reduce negativity without closing your doors — and what it really takes to create a self-policing, positive parent culture. They cover: How to educate parents before problems start and the power of consistent communication. This episode is practical, direct, and rooted in experience. Because the goal isn’t to eliminate noise. It’s to build a culture strong enough to handle it.

Parent drama. Lobby gossip. Closed practices. Open practices. Every gym owner has an opinion — and most of them are reactive. In Part 1, Danielle sits down with a parent-turned-coach to unpack what’s really happening in the lobby and why simply “closing the doors” isn’t the solution. They discuss: Why parent drama will always exist (and why that’s not the real problem) The difference between transparency and chaos What parents actually see from the lobby How open practices protect both athletes and coaches What changes when a parent crosses over into coaching If you believe culture is built on the floor — and in the lobby — this conversation will challenge you to lead instead of hide.

Part 2 dives into the fallout of illness and injury and adds the final challenge to the mix: Inclement weather. We talk about how to make smart decisions when routines need to change, how to simplify without panicking, and how to handle choreography changes without destroying athlete confidence. We also cover what to do when weather wipes out a full week of practices, how to keep athletes engaged outside the gym, and how to reset quickly once you’re back instead of losing even more time. This episode is about staying strategic when the season won’t cooperate and keeping progress moving forward, even when nothing goes according to plan.