The Front-Lines of Chaos: A Conversation with David Facchini, MBA
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This Success in Chaos episode, The Front-Lines of Chaos, explores what it truly takes to lead in today’s healthcare system. Yale New Haven Hospital’s David Facchini, MBA joins Angela and Kandice to discuss culture change, incidental findings, and building trust in high-pressure environments.
From his journey as a transporter to becoming a system executive, David shares how authenticity, connection, and persistence can transform patient safety and follow-up reliability. Through real cases and real leadership lessons, this episode shows why solving care gaps requires more than technology—it requires people willing to lead from the front lines.
Episode Chapter Guide
04:02 Understanding Incidental Findings in Healthcare
10:11 Building a Quality Improvement Program
15:42 The Role of Culture in Healthcare Initiatives
20:43 David's Journey from Technologist to Executive
24:43 Inspiration and Leadership in Healthcare
David's Resource Recommendations
Not Impossible Labs
ACR Learning Network