The Fairness Playbook: How Consumer Reports Is Redefining Digital Finance

Recorded live from the Money20/20 show floor in Las Vegas, this special Humans of Fintech episode explores what it really takes to design a fair digital economy in a moment when financial systems are shifting faster than ever. Host Nicole Casperson sits down with Consumer Reports leaders Delicia Hand, Johnny Mathias, and Evan Feeney to break down the six principles of the Fair Digital Finance framework that help fintechs embed transparency, inclusion, and user protection from day one.

Across the episode, one truth becomes clear. Fair design isn’t just good for consumers — it’s good for business. The companies that measure fairness, communicate clearly, and give users real control are the ones that earn trust, loyalty, and long-term growth.

🎧 Hit play to learn how today’s leaders are scaling across borders and shaping a more connected financial future.