The Empathy Edge Podcast Por Maria Ross arte de portada

The Empathy Edge

The Empathy Edge

De: Maria Ross
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

2020-2022 Maria Ross
Ciencias Sociales Economía Gestión Gestión y Liderazgo Marketing Marketing y Ventas Relaciones
Episodios
  • Saqib Rasool: An Engineer's Approach to 21st Century Leadership Development
    Aug 26 2025
    The skills and sensibilities we needed in the industrial age are no longer working. But according to my guest today, Saqib Rasool, we are approaching skills development as if we were machines - just sprinkle some knowledge or insert some new information and BAM we will transform our leadership style. Instead, he offers a different way to navigate these new skills and improve performance.Today, we discuss how the leadership paradigm has changed and why our approaches to skill development often fail, because they rely on people fitting into rational machine models - which they do not! We discuss examples of how one crucial mindset shift works better, and why breakdowns are not a bad thing, but an opportunity for leaders to shift their mindset, engage in tough conversations, and listen to what is important to others - thus building the new leadership skills you need to succeed. We discuss how even the field of change management has changed and how you can shift from “power over” leadership models to “power with” models that lead to better results.To access the episode transcript, please search for the episode at TheEmpathyEdge.comKey Takeaways:Humans don’t give feedback; machines give feedback. Humans give opinions, both good and bad.The most dangerous and unproductive leader is the one who believes they have nothing else to learn.Be willing to set aside what you believe as true. Breakdowns can only be solved by being willing to hear the truth, no matter what it is. "Even in industrial environments, the value is created in our ability to coordinate action with each other in conversations, to deal with breakdowns with each other, and to really see possibilities for innovation might exist in the breakdowns." — Saqib RasoolEpisode References: The Bed of Procrustes: Philosophical and Practical Aphorisms by Nassim Nicholas TalebFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Saqib Rasool, CEO, ConceivianSaqib is a serial entrepreneur, coach, and author. Starting his career at Microsoft, he later built several startups and founded a start-up accelerator. Saqib’s passion for cultivating leaders and entrepreneurs led him to study human potential, teamwork, innovation, entrepreneurship, and communications. Saqib has coached countless changemakers to unfold their potential, see the breakdowns ripe with opportunities, and set bold missions. He lives in the Seattle area and travels globally for work.Connect with Saqib:Conceivian: conceivian.com X: x.com/SaqibRasool LinkedIn: linkedin.com/in/saqibrasool Facebook: facebook.com/saqibrasool Instagram: instagram.com/saqibrasoolofficialConceivian's Emerging Leaders Program. A Revolutionary Approach To Building Leadership, Management, and Communication Capacities for Upward Mobility In Career & Performance in Enterprises: conceivian.com/elp Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemaria
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    43 m
  • Courage to Advance: The 90% Training Waste: Why Your Leadership Development Budget Is Failing Without Coaching with Rod Bacon
    Aug 21 2025
    Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge.Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com.After overwhelming listener response to our AI and coaching conversation, Kim Bohr and Rod Bacon reconvene to address burning questions about executive coaching misconceptions. This deep dive challenges the outdated view of coaching as "leadership rehab" and reveals its true power as a strategic growth amplifier.Rod dismantles the "scarlet letter" stigma, sharing how vulnerability creates strength and why interview-based stakeholder feedback provides "X-ray vision" into leadership impact. The conversation explores why executive presence is an inside job, how the forgetting curve undermines training investments, and why coaching transforms information into embodied leadership behaviors.Whether you're justifying development budgets or seeking authentic growth, discover why combining training with coaching multiplies ROI and how modeling vulnerability builds cultures of continuous learning. To access the episode transcript, please scroll down below.Key Takeaways:Executive coaching is a growth amplifier, not leadership rehab – top performers use it proactivelyInterview-based 360 feedback reveals not just what happened, but organizational ripple effectsExecutive presence isn't about gestures – it's about embodying confidence and claiming your seatUp to 90% of training content is forgotten within a week without coaching reinforcementVulnerability-based leadership creates psychological safety and models continuous growthTraining fills knowledge gaps; coaching ensures application and integrationThe most powerful transformations focus on one or two needle-moving changes"We're going to see it as a growth amplifier… when people get coaching, they're able to look at their strengths, what's potentially getting in the way of accelerating those, and really grow." — Rod BaconAbout Rod Bacon: Rod Bacon serves as Chief Coaching Officer at SparkEffect, developing world-class executive coaches and working with C-suite leaders across healthcare, pharmaceutical, and technology industries. His philosophy that vulnerability enables true strength has guided transformative leadership development worldwide.About SparkEffect: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through tailored assessments and expert coaching, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Rod Bacon:LinkedIn: https://www.linkedin.com/in/rwbacon/Website: sparkeffect.com/about/rod-baconConnect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources: sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohrConnect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemaria
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    39 m
  • Marisol Solarte-Erlacher: Prioritizing Well-Being Goes Beyond Perks
    Aug 19 2025
    While multiple studies show that we are experiencing mental health crises, burnout, and stress at alarming levels, I don't have to tell you that you're feeling it. It impacts your ability and your team's ability to perform at the highest level. To innovate, problem solve, and focus. Some workplace stress is a given, but what about the stress we can control? The stress caused by a culture and a leader who refuses to recognize our humanity? The leader who does not value empathy, connection, well-being, or psychological safety as a way to empower their people to achieve success.Today, I talk with Marisol Solarte-Erlacher about the price you pay for toxic and psychologically unsafe cultures and how that impacts business performance. We discuss why chronic stress is an issue, how it impacts leadership and performance, and what it looks like to put employee well-being at the center of your business strategy. Marisol shares how to make the culture shift in your own team to prioritize well-being in meaningful ways, not just surface-level perks. She offers three questions you can ask your team to discern if they feel psychologically safe, and she shares how you can make the business case for well-being so your people can thrive and your company can achieve its goals.To access the episode transcript, please scroll down below.Key Takeaways:The pandemic gave everyone the ability to pause and actually question if the way we have always done things is the only or best way to do things.Being in a constant state of stress takes a long-term toll on our bodies and health.Do assessments with yourself and your team to understand what the biggest stressors are at any given point.To assess psychological safety, you can ask three questions: What are the things in the workplace that cause you the most stress? How do you handle those? How do you ask for help? "This is about the long-term investment of your culture for the overall well-being and sustainability of your organization." — Marisol Solarte-ErlacherEpisode References:The Empathy Edge podcast:Rebecca Friese: How to Build a “Good” CultureAnna Liotta: Understanding Generational CodesFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Marisol Solarte-Erlacher, Trauma Expert and Resilience ConsultantNamed one of Colorado's Top 25 Most Powerful Women in Business, Marisol Solarte-Erlacher is a trauma expert, resilience consultant, and licensed psychotherapist with over 20 years of experience helping organizations build cultures where both people and performance thrive, while hosting the award-nominated podcast 'Resilience and Resistance,' featuring successful Black, Indigenous, and Women of Color who have overcome trauma to become resilient leaders.Connect with Marisol:Email: marisol@marisolerlacher.com Website: marisolerlacher.com Instagram: instagram.com/marisol_resilience_expert Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemaria
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    42 m
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