In this episode of The DYOJO Podcast, we explore a case study where a contractor’s attempt to secure payment backfired due to unclear communication and a surprise invoice. After alerting a homeowner to hail damage, the contractor demanded the insurance payout and submitted an unapproved $1,200 invoice, sparking a dispute. The episode highlights the importance of clear contracts, transparent processes, and ethical standards to avoid misunderstandings and ensure payment. Contractors are encouraged to use tools like pre-work authorizations, communicate expectations upfront, and align with clients on restoring properties to pre-loss conditions using like-kind materials.

Tune in for practical tips on protecting your earnings and building trust with clients.

The discussion in this bonus episode of The DYOJO Podcast emphasizes the importance of trade association involvement, highlighting the upcoming RIA International Restoration Convention and Expo in West Palm Beach from April 28-30. The event will feature member-driven initiatives, including position papers on best practices and ethical standards. The association is working on obtaining a NAICS code to distinguish its unique skill set. C&R Magazine and The DYOJO have joined forces with The 5050 Challenge which aims to encourage contractors to get out of their comfort zone to expand their professional networks. Pete Consigli joins the conversation to invite listeners to his roast to raise funds for educational initiatives. Jon Isaacson's book, Be Intentional: Estimating, will be available at the event, focusing on estimating mindsets and habits.

Will a California Court Finally Follow Through? In this clip from The DYOJO Podcast Episode 123, Jon Isaacson dives into a heated legal battle between Tong and State Farm Insurance over a denied water damage claim. While claims games, tricks, and denials is nothing new, the discussion unpacks escalating tensions, including allegations of discovery violations and obstruction by State Farm. Despite a court order to release documents, a protective order protects proprietary details, while policyholders push for sanctions over delays. Jon also highlights the critical role of industry associations, regional events, and educational outreach for contractors navigating insurance work. Plus, get insights on networking, skill-building, and doing the job right—along with a shoutout to Jon’s books and podcast for trades professionals. Watch this 5 minute episode recap, read the blog post from Merlin Law Group, and keep an eye on Tong vs. State Farm. Listen to TDP on Spotify Listen to TDP on AppleWatch TDP clips on YouTube