This episode features an interview with Manny Medina, Executive Chairman of Outreach.Manny shares his strategies for driving revenue growth by focusing on ideal customers, maximizing growth within existing segments, and the importance of leadership agility. This episode dives deep into Manny’s customer-centric philosophy, including finding empathy in identifying pain points, and transforming challenges into innovative revenue streams.About Manny:Manny co-founded Outreach in 2014 and built the company from a Seattle-based startup to a global sales technology leader with more than 6,000 customers. He pioneered the Sales Execution category and from day one, bet on artificial intelligence as the future of sales technology. Manny leads with a mindset of abundance, encouraging employees, customers, and partners to generate success from nothing but an idea. He sees possibilities in everything and inspires the confidence that it can be done. At Outreach, he fosters a high-performance culture, asking employees to show up as their authentic selves to rally the culture in service of the company's mission—empower every sales professional to operate at their maximum potential.He holds an MBA from Harvard and a Master's in Computer Science from the University of Pennsylvania. Manny grew up in Ecuador and now lives with his wife and four children in Seattle. On weekends, you can find him watching soccer games and barbecuing with his family in his backyard.About Outreach:Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipelines. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle.Episode Timestamps: *(05:15) - Driving Growth and Customer Focus*(21:35) - Leveraging AI in Business*(23:15) - AI's Role in Sales and Customer Engagement*(30:30) - Future Trends and Leadership AdviceGuest Quote:“The other one that nobody talks about is professional services. Most organizations have some kind of professional services, whether it's free or paid or partner, it comes from professional services. If you're partnering for the delivering services, then your partner will know a lot because that partner is a trusted advisor. So you stay close with them. The meta point that I'm trying to say is that, look, there is no direct line to these new revenue opportunities. You know, you have to go look for them and the way you institutionalize them is that you bring technology into the table.”Links & Resources:Connect with Phil Dillard & Manny Medina on LinkedInLearn more about Accenture Learn more about CongaOur Sponsors: About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. About CongaConga crushes complexity in an increasingly complex world. With our Revenue Lifecycle Management solution, we transform each company’s unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a unified data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our approach is grounded in the Conga Way, a framework of entrepreneurial spirit and achieving together to champion our 11,000+ customers. We’re committed to our customers and to removing complexity in an increasingly complex world. Our solutions quickly adapt to changing business models so you can normalize your revenue management processes. Conga has global operations across North America, Europe, and Asia. Learn more at conga.com or follow Conga on Twitter: @congahq.