The Big Impression Podcast Por The Current arte de portada

The Big Impression

The Big Impression

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The Big Impression returns for another season of insights and inspiration from leaders at the world’s most influential brands. Editors and co-hosts Damian Fowler and Ilyse Liffreing will look to uncover candid stories on game-changing campaigns from some of the world's biggest brands — including wins, losses, and lessons. New episodes are released every Wednesday.2023 The Current Podcast Economía Exito Profesional Gestión y Liderazgo Liderazgo Marketing Marketing y Ventas
Episodios
  • Unilever’s Ryu Yokoi on Dove’s sweet-smelling campaign

    Unilever’s Ryu Yokoi on Dove’s sweet-smelling campaign
    Jul 23 2025
    This week, we’re talking to Ryu Yokoi, chief media and marketing capabilities officer for North America at Unilever, about Dove’s “Hot Seats” campaign — a bold, culture-hacking activation that shows up where the sweat is real and the stakes are surprisingly high. Episode TranscriptPlease note, this transcript may contain minor inconsistencies compared to the episode audio.Damian Fowler (00:00):I'm Damian Fowler, and welcome to this edition of The Big Impression. Today we are talking about how Unilever is breaking taboos, opening up new kinds of conversations and connecting with consumers in some unexpected places. Our guest is Ryu Yokoi Chief Media and Marketing Capabilities Officer for North America at Unilever. We're going to dive into DO'S Hot Seats campaign. It's a bold effort to normalize conversations around full body freshness and engage people across both digital and real world spaces. We'll be talking about how this campaign's activating across concerts, social, retail, and digital platforms. So let's get into it.Ryu Yokoi (00:46):It always starts with understanding our audience and also try to make our products really relevant and desirable in that context. And so the hot seats are originated from social listening within the community. And in particular, one of our, actually her name's Dana Pucci, who leads our PR and influencer work on Dove for North America is a big Charlie XCX fan. And she noted that the Incredible Sweat tour, which was driving and kind of owning the culture last summer in the brat summer, that was(01:21):Unfortunately the Sweat tour smelled not great. And it turned out that Charlie and Troy Sivan were going to be performing in Los Angeles the week before the launch of our new whole body deodorant. We kind did a takeover putting our product in the bathrooms. We sent in creators to sort of experience what a show is like when you can make sweats smell great. And the results were kind of magic because we got just unbelievable. The UVC on this and the Delight with folks attending a concert that actually smelled great was really fascinating, just fantastic response. And that week we had a really great launch of the product, first hitting the digital shells on Amazon and doing great.Damian Fowler (02:02):That sounded like a very fast activation for a campaign.Ryu Yokoi (02:06):It happened literally within 10 days.Damian Fowler (02:08):What was the war room like for that 10 days? How did you strategize to get that done?Ryu Yokoi (02:14):We always emphasize we want to build worlds instead of chasing moments. So when you have an idea of what you're trying to build with the brand, how you show up, then it becomes a lot easier.Damian Fowler (02:25):And tell me a little bit about the tone. I mean, one of you mentioned the humor element of it. Why is that real talk, that humor so key to Dove campaigns?Ryu Yokoi (02:34):Well, I think there's a real authenticity that the brand has earned. We say, oh, it's an authentic, it's only authentic if people believe it. The brand is really comfortable in its own skin. We have a sharp understanding. I think that goes beyond a positioning statement to really understanding what this brand stands for, how it shows up in real life, what it would be like if you were to meet it and still be consistent in our building of that brand means to people.Damian Fowler (03:00):Yeah, I mean, I've got to say I live in New York and I've noticed the campaign on the New York, out of digital, out of home subway screens and it just totally cuts through and I noticed it. And of course you're standing on a New York City platform in terrible heat, humidity, and everyone's sweating. It's like a perfect placement.Ryu Yokoi (03:19):Well, I would say the subway work you've seen is really telegraphing that benefit, right? If you're blessed to be next to somebody who's wearing dove on the subway, then wow, this is a good ride. We've sponsored Charlie's spring tour and we're also showing up at other festivals like Lollapalooza, which have just provide another canvas for us to tell the story.Damian Fowler (03:38):Is it a case that once the campaign's out there in the wild, it builds its own momentum? Or are you actively trying to find new events, new points of pop culture? Kind of.Ryu Yokoi (03:47):That's exactly what we're trying to find, right, is we understand that if we're able to actually become part of the discourse, we're not just broadcasting ourselves in, but actively playing a role and helping people. And we had a similar case where the first weekend of Coachella people were again, lamenting unfortunately didn't smell great, and in this case somebody not us posted saying, well, I wish Dov would come and help here. We really had a lot of fun with it. We flew a plane over Coachella the second week saying, the cavalry's coming help is on the way we hear you need.Damian Fowler (04:24):That's good.Ryu Yokoi (04:25):Some help. And we're going to be there. We ...
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    15 m
  • SAP’s Tim Hoppin on why emotional storytelling belongs in B2B

    SAP’s Tim Hoppin on why emotional storytelling belongs in B2B
    Jul 16 2025
    B2B marketing has long been stuck with a somewhat boring reputation: rational, buttoned-up and forgettable. Tim Hoppin is on a mission to change that. As chief brand and creative officer at SAP, he’s helping one of the world’s largest software companies embrace big creative swings — and prove that business buyers are humans too. Episode TranscriptPlease note, this transcript may contain minor inconsistencies compared to the episode audio. Damian Fowler (00:00):I'm Damian Fowler.Ilyse Liffreing (00:02):And I'm Ilyse Liffreing. And welcome to this edition of The Big Impression.(00:09):You might be wondering, wait, what? Isn't this The Current Podcast? I'm here to listen to brand marketers talk about the highs and lows of their brand campaign. I know I am. Well, rest assured, we've just had a little bit of a brand refresh. We're now the big impression, andDamian Fowler (00:27):That's official shout out to our creative team for the new name, which I really love actually.Ilyse Liffreing (00:32):So without further ado, let's kick off this new season with a great guest.Damian Fowler (00:39):And today we are delighted to be joined by Tim Hoppin, the chief brand and creative officer at SAP.Ilyse Liffreing (00:45):Now, SAP makes software that helps big companies run everything from payroll to supply chains, all in one integrated system. It was recently hailed by brand Z as a 23rd most valuable brand on the planet.Damian Fowler (01:00):And no doubt, some of that's thanks to Tim. He's a brand builder who spearheaded the tech company's recent B2B campaign, unstoppable, which was shortlisted at this year's Cannes Lion, and that's where we sat down with him. So we're going to start out with this sort of philosophical frame. Ryan, you have said that a brand must influence everything a company makes, says and does. Could you explain that philosophy a little bit?Tim Hoppin (01:29):Yeah, sure. I think a lot of people even just kind of reduce it down to branding, like the colors and things like that and maybe the expression a little bit. But the way I think about a brand transmits meaning to people, and it does that through lots of different formats. So when I say what a brand is, what you make, you're actually affecting the service or the product that you're actually delivering to the world. So my classic example is Harley Davidson. Those motorcycles don't use plastic and they do that very specifically because they want the brand to be expressed a certain way in products. And then when I say a brand is what a company says, that's your marketing, your communication, and then what you do is your activations, your choices on what kind of companies you're going to invest in and so on and so forth. But it's all three.Ilyse Liffreing (02:25):Yeah. Can you walk us through your recent SAP campaign, which I believe is called Unstoppable?Tim Hoppin (02:31):The campaign was built to communicate a new way we're going to market with our products, which is bringing together all the different parts of the software that we make. We tie together, we call it the SAP Business suite, and we're dramatizing it with sort of metaphors that bring it to life. For instance, sometimes if you're in business and you're in charge of something, like being head of it could feel like you're literally underwater. So we recreated what literally happens when the entire office goes underwater. So we filmed the entire office submerged underwater, and people are trying to go about their business. And of course at the end we introduced our product, which kind of drains it and gets things back to normal. And another example, sometimes when you're trying to innovate, it's like an uphill battle. So you start off and the entire building tilts on its side and we kind of go in this metaphor world where the COO is trying to march up a hill and things are coming at her and she's trying to dodge it. So they're all metaphors that we can kind of associate, but they're also very real stories. Every one of 'em is based on an actual customer story.Ilyse Liffreing (03:47):Very fun. What would you say are the key consumer business insights behind this campaign?Tim Hoppin (03:54):Yes, because purely B2B, our research is a little bit, you have to be more precise in getting those insights. So a lot of it has to do with doing interviews because there's not like a survey you're going to send out to a bunch of CFOs or CEOs and they're going to respond. They're pretty busy people. But we can do other things like get some individual interviews. We do quant studies as well as well, but it's easier to get real insights when you actually talk to real people. So more like anthropology research, I'd say, than sort of traditional marketing broad surveys.Ilyse Liffreing (04:35):Some people might say that emotional storytelling and B2B business campaigns are almost like a oxymoron of sorts. Is that at a conundrum would you say,Tim Hoppin (04:51):How many times have you seen a piece ...
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    17 m
  • Valnet’s Ji Heon Kim on how the publisher encouraged users to authenticate themselves

    Valnet’s Ji Heon Kim on how the publisher encouraged users to authenticate themselves
    Jun 19 2025
    With websites covering topics like entertainment (ScreenRant), gaming (Polygon) and automotive (CarBuzz), Valnet caters to users across a wide array of interests.But according to Ji Heon Kim, Valnet’s head of monetization, Valnet realized it could create more value for its users by encouraging them to subscribe or authenticate themselves.Maybe a “mass scale” of users wouldn’t sign up for their websites, but perhaps 10% would. And, as Kim puts it, that “10% would still be valuable, and we can do a lot with that 10%.”“We created more value to [those] users, more exclusive content and high-quality content,” Kim says. “All of that became an initiative on the content side for us to deliver a premium model and give users an incentive to sign up.”Kim further talked with The Current Podcast about balancing advertiser value, user experience and performance, which he says are “always affecting each other.” Episode TranscriptPlease note, this transcript may contain minor inconsistencies compared to the episode audio.Damian Fowler (00:00):I'm Damian Fowler, and welcome to The Current Podcast. Today we're talking to one of the biggest digital publishers. You might not know by name, but you've definitely read their stuff. I'm talking about Net. The company behind Screen Rant, the Gamer, Kaleida make use of, and a bunch of other sites that rack up hundreds of millions of sessions every month. Joining me today is Ji Kim Valnet's, head of monetization. Ji'S been leading the charge on everything from supply path optimization to first party data to figuring out how to drive real revenue without compromising the reader experience. We'll get into some of the big shifts they've made in their tech stack and how they're bringing newly acquired brands like Polygon into their ecosystem and what other publishers can learn from their approach.Ji Kim (00:52):At Valnet, I'd like to think of us as a publishing powerhouse. We started very small. Our motto is humble and hungry. We like to remind ourselves that it's always good to keep a humble mindset. I've been at NET for 10 years and we've grown tremendously. We've went through a lot ups and downs, but even as we grow, we like to think that we're small and agile and the publications we range from automotive, gaming, technology, entertainment, but entertainment has always been our flagship, but we've been kind of branching outside of that and trying to expand more and more. And then we have some lifestyle brands as well as sports.Damian Fowler (01:35):Let's talk about a moment that changed the game for Net. Can you walk us through your, I guess we're going to talk about supply path optimization at first anyway, which is a hot topic around these parts and what work you did around supply path optimization, like cutting resellers and boosting direct inventory. Could you talk us through that a little?Ji Kim (01:57):It's an ongoing process. It's certainly, I think most people agree that SPO is not an easy thing to achieve. You can commit to it one shot, but that's much harder to do considering that there will be a revenue impact. So for us, we tried both ways. We took a few sites and we took the direct approach and we saw a pretty decent stability, and then some other sites did not, and then we have to kind of revert back to it. SPO, it was always a topic that was talked about but not well enforced. And tradedesk took a big initiative to push publishers towards it. And then we started working closely with Jounce Media as well, with Chris Kane started kind of talking through some of the ideas, how should we go about it? How do we retain the value and still achieve removing the resale alliance and keep our inventory as clean as possible?(02:51):But initially our outlook of SPO was about making our inventory as clean and transparent as possible. Net considers ourselves as a premium publisher and we want to make sure that the advertisers see that as well. So we were heading in that direction. But ultimately, I think the biggest challenge with SPO was it's impossible to do an AB test because you have one A TXT file and you can't test one setup with the resell alliance, one setup without. So that's been pretty challenging to understand where's the value going, where is it coming from? And even with the Resell Alliance, when you talk to the SSPs with Resell Alliance, they'll go, oh, these are PP deals. These are not just rebroadcasting and all this stuff. So trying to understand the granularity and all that details of what each resale align means was very difficult. But ultimately we know we have to go in that direction, but we know it's not going to happen overnight, so we're kind of just taking a step at a time.Damian Fowler (03:51):That's great. What would you say was the kind of catalyst or moment that sparked that shift?Ji Kim (03:57):We always talked about advertiser value. It is important to yield as much value as possible and get the performance that we need. ...
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    29 m
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