• The Current Landscape of AI-Powered CX

  • Aug 5 2020
  • Duración: 35 m
  • Podcast

The Current Landscape of AI-Powered CX

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • Welcome to another episode of Customer Driven with Chad McDaniel. On this episode, Chad sits down with Brian Morin, Chief Marketing Officer at SmartAction, an industry leader in developing and deploying purpose-built, AI-powered virtual agents for customer service.

    In this episode, Chad and Brian discuss the impact of the COVID-19 pandemic on self-service trends, as well as other topics including:

    • The COVID-19 impacts on consumer behavior
    • The current state of the human-to-AI interaction landscape
    • The biggest self-service demands that have emerged
    • Development cycle differences between chatbots and AI-powered voice solutions
    • How the business drivers for AI adoption have evolved beyond just a good CX and ROI

      https://www.smartaction.ai

    Please be sure to rate and subscribe on Apple Podcasts, Stitcher and Spotify or watch the video podcast on Youtube.
    Más Menos
Más Menos
adbl_web_global_use_to_activate_webcro805_stickypopup

Lo que los oyentes dicen sobre The Current Landscape of AI-Powered CX

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles