The Culture Code of Retail | Episode 6

What makes retail brands thrive in a world of shifting customer expectations? This episode of Culture Cafe features Dr R Sangeetha, Group Head HR, Kirtilals and Dr Saundarya Rajesh, Founder-President, Avtar Group, exploring the culture code behind one of India’s most trusted jewellery brands - Kirtilals.In this episode, Dr Sangeetha talks about culture being the "invisible code" that drives retail excellence and how a family-run business like Kirtilals balances tradition and modernity. This isn’t just about retail. It’s about leadership, inclusivity, and building organisations that last.Watch now on YouTube and subscribe for more powerful conversations on leadership, culture, and the future of work.📩 For collaborations or business inquiries: [e-mail]