This story follows Jonathan Fry of My Community Mortgage and Daryl Lionnet of West Capital Lending, two high-producing loan officers whose paths couldn’t be more different — one powered by community, visibility, and relentless networking, and the other by digital funnels, automation, and precision follow-up. Together, they reveal how the next generation of originators is rebuilding trust with borrowers and rewriting the playbook for success in today’s market.

This story follows Houston firefighter and co-owner of Firehouse Mortgage, Aaron Clark, who built a thriving mortgage business by treating every loan like an emergency response. His firehouse training and service-first mindset helped him solve bottlenecks, earn client trust, and navigate two demanding careers at once. Learn how Clark chooses partners, mentors new LOs, and leverages flexibility to build a business grounded in integrity and teamwork.

This issue highlights two mortgage pros who excel at building human connection. Jaime Rhude — a former casino worker who became a dedicated VA loan advocate — helps close communication gaps for deaf clients and veterans. Meanwhile, John Pavlakovich demonstrates how mentorship and gratitude can shape a career, and why paying it forward remains essential.