The CopDoc Podcast - Season 9 - Episode 165

There's a consistent problem in American law enforcement that rarely makes headlines but shapes everything: what we do with people when they get promoted to lieutenant. Traditionally, they get a rank, a schedule, sometimes a handshake, and they're told to run the night shift. Nobody teaches them they've fundamentally changed jobs. They still think like a sergeant, which makes sense. They were excellent sergeants. So they become, as researcher Steve Morreale puts it, "a super-sergeant, not a lieutenant."

Sacramento Police Chief Kathy Lester identifies this gap as one of the most important leverage points for changing police culture. It's not the strategy. It's not the programs. It's the person standing between upper management and line-level officers. That's where culture actually shifts or stalls.

When Lester got promoted to lieutenant, the model was basic: "Congratulations. You're going to graveyard. You've got a brand new set of patrol teams. Nobody has more than three or four years experience. Here are the keys to the city. Try not to break it." She had one lifeline: she could call the previous lieutenant for emergency numbers if something went sideways. That was the leadership development program.

Now as chief, Lester has completely reimagined lieutenant development. She has roughly twenty lieutenants at the Sacramento Police Department. She doesn't just develop captains and deputy chiefs. She spends significant time with lieutenants because they talk to sergeants every single day, and sergeants have the most influence over how officers behave.

Here's what she does differently: lieutenants ride with her for a week at a time. They go to every event. They attend city council meetings, press conferences, community meetings. They see behind the curtain of what executive leadership actually manages. They understand why decisions get made the way they do. They become ambassadors who can explain departmental direction to their sergeants and officers.

The first year, people wondered if this transparency was authentic. Four years in, lieutenants bring real problems to leadership expecting real solutions. They've seen that the chief actually listens and acts. That changes everything about how they lead underneath them.

Lester is also clear that this isn't about being soft. When people are elevated to captain, she looks for who will be a future chief. She's assessing leadership capacity, not popularity. The distinction matters. She's developing people who understand the department's direction, can navigate difficult situations, and model professional behavior. Some of that comes from state-required training. More of it comes from internal programs built by leaders who are passionate about seeing people succeed in this profession.

The lieutenant development gap exists in most departments. It creates a vacuum where middle managers either become loyal implementers of whatever came before, or they try to be mini-chiefs without the authority or context. Lester solved it by making lieutenants visible partners in leadership. They see the actual job. They understand the constraints. They build relationships with senior leaders. And they take that back to their sergeants and officers. That's how culture changes, not through mandates from above, but through lieutenants who genuinely understand the "why" and can ar

Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

The CopDoc Podcast - Season 9 - Episode 164

This week on The CopDoc Podcast, we're back with Joanne Sweeney from Galway, Ireland, reconnecting for our second conversation about one of the most transformative forces in modern organizations: artificial intelligence. She is the host of AI6 Podcast. About AI in six minutes.

What started as curiosity three years ago when Sam Altman introduced ChatGPT has evolved into a mission to help government and public sector leaders understand that AI isn't a threat—it's an enabler of their best work.

Joanne didn't arrive here as a true believer. Like many of us, she was skeptical. Early versions of ChatGPT frustrated her. She walked away. But she came back. And what she discovered changed everything—for her business, her career trajectory, and now for the thousands of leaders she's training worldwide.

Why This Episode Matters Now

We recorded this conversation as 2025 comes to a close, a moment when organizations across policing, government, and the public sector are finally asking serious questions about AI adoption. But many are approaching it wrong—with fear, with uncertainty, with paralysis. Joanne's message is direct: you're out of time for skepticism. The question isn't whether to use AI. It's whether you'll lead the adoption or get left behind.

This isn't about hype. This is about the future of leadership itself.

From Survivor to Pioneer: How Joanne went from teaching communications and marketing for 20 years to becoming one of the most sought-after AI literacy trainers in the public sector. When your entire skill set gets threatened, you have three choices. She made the right one.

The Real Power of Conversational AI: Most people use AI like a search engine—ask a question, get an answer. That's a massive miss. Joanne shares how she thinks with AI, how she uses it to organize her stream of consciousness, how she trains custom assistants that become genuine thought partners. The difference? Productivity multiplies.

The Police Budget Scenario: Steve walks through a practical example every police chief faces: walking out of a meeting empty-handed after requesting resources. Instead of stewing about it, what if you dictated to your AI assistant in the parking lot? "Here's what happened. Here's the pushback. Find me similar agencies that succeeded. What are my counter-arguments for next time?" You'd have answers in minutes.

Why Policy Matters More Than Technology: Here's what surprises Joanne most: three years into the AI revolution, most organizations still don't have policies. Shadow AI is real. People are using these tools without permission, on their own devices, for work. Joanne breaks down what good AI policy actually requires—and it's simpler than most leaders think.

The Agentic Shift Is Here: ChatGPT has agentics. Claude has skills. The technology is moving from tools you command to agents that work independently on your behalf. This happened faster than anyone predicted. Organizations still learning spreadsheet-level AI use have no idea what's coming.

The Nefarious Use No One Wants to Talk About: Steve pushes hard on this. Our voices are out there on podcasts. They can be cloned. Deepfakes are evolving. How will

Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

The CopDoc Podcast - Season 9 - Episode 163

What happens when a former DEA executive takes the helm of a major city police department with a promise to be the most proactive force in America? We invited Dallas Police Chief Danny Comeaux to walk us through his playbook—why leadership starts with empower, inspire, motivate, how quick wins build trust, and why showing up unannounced at stations can change a culture faster than any memo. From the first 90 days of look, listen, and learn to a clear target of 4,000 sworn officers, his approach blends federal-scale thinking with deep local roots.

We talk strategy that bites: a relentless felony-warrants push with the U.S. Marshals, stronger ties with DEA and FBI, and a precision focus on repeat violent offenders. Then we zoom out to the backbone—evidence-based policing—through partnerships with UTSA for the city’s crime plan, Prairie View A&M for juvenile pathways, and SMU’s VR training to sharpen cultural competency and decision-making. Crime is down five years running, recruitment is surging, and a 10-month academy turns cadets into street-ready officers prepared to act with confidence and restraint.

Technology isn’t window dressing here. Drones as first responders become a triage engine for low-priority calls, freeing officers to move to real emergencies and cutting response times. Inside the department, accountability is strict yet fair: discipline with context, truth over politics, and promotions tied to peer respect and proven experience. Wellness sits near the top of the operational stack because the job demands it—support that keeps good officers healthy and effective. And across Dallas, collaboration with city services turns quality-of-life complaints into quick fixes, reinforcing that public safety is a team sport.

If you’re curious about modern policing that blends community engagement, transparency, data, and decisive enforcement, this conversation lays out a blueprint you can put into practice, listen to Chief Danny Comeaux on The CopdDoc Podcast. Like what you hear? Follow the show, share it with a colleague, and leave a review to tell us what your city should try next.

Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com