The Business Skills Dentists Never Learn In School

We sit down with Howard Faran to talk about why dentists can be great clinicians yet still feel stuck financially. We focus on the basics that change everything: trust, access, insurance maths, and building a practice that improves margins instead of chasing volume.
• Howard’s background from franchise business to dentistry and an MBA
• Why business education is missing from healthcare and dentistry
• The real cost of PPO discounts compared with patient acquisition costs
• Practice growth through mergers and acquisitions and buying retiring practices
• Trust as a competitive advantage and why staff turnover hurts DSOs
• Why scaling locations fails without systems and why margins matter more
• Patient access, opening hours, and treating dentistry like a real service business
• Mentorship for new graduates and choosing workplaces based on culture
• Burnout as a symptom of low-margin work and misaligned incentives
• AI in dentistry as a tool for speed, quality, lower costs, and better decisions

If you require any help, don't hesitate to reach out to the Samera team at www.samera.co.uk. We are all here to help you!

Thank you,

The Samera Team