Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are joined by special guest Valentina Coin, Co-Founder and Director of Via Technology.

Val is a master organiser and change enabler with a proven track record of untying organisational knots. A true problem solver, Val is a student of her clients needs with the heart of a teacher to help them unlock their understanding of technology. Val enjoys seeing organisations grow and thrive through change.

Val’s seen the future, and it’s systemised. She talks of leaders able to lean on their systems with full confidence that they’ve been built to make their businesses work not just smarter, but also harder, so that they and their teams don’t have to.

Today Val is sharing with us her insights frameworks and expertise on how to select and implement the right systems and technologies into your business, without the overwhelm.

With so many options to choose from, it can be hard to discern what’s right for your small business. Val’s frameworks help to simplify that process, and ensure your team are on board and excited about the new technology too.

If you’d like to connect with Val, you can find her on LinkedIn here: https://www.linkedin.com/in/valentina-coin/

Or her website is here:

https://www.viatechnology.com.au/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are giving you a little behind the scenes insight into why we try and take our businesses on the road and work remotely a few times each year.

For us both, freedom is a fundamental value, and we feel it’s important to run businesses that align with this. In addition, we love to travel, so working from a different location is a great way for us to combine these two things.

We’ve tried this a few times now, and learnt a few things along the way. Today we wanted to share with you what we’ve learnt, some simple tips and things to think about, and why this may be a great strategy for you.

If this is something you also do, or you’re interested to find our more, reach out to us on our socials and let us know. (also, apparently we are now on Tik Tok).

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we’re discussing no ones favourite topic, but an important one for small business owners – budgets and elections.

As we are all aware, recently the Federal Election was called for the 3rd May, we’ve had the Federal Budget delivered, and the response from the opposition.

As we discuss today, a budget in an election year often has a very different flavour – a short term focus designed to maximise votes.

We unpack the impacts likely for small business for either parties proposed policies and discuss key considerations business owners should take into account.

From tax cuts, to new tax breaks, to incentives for apprentices and a ban in non compete clauses in employment contracts. We’re bringing you the highlights that matter, and not the fluff that doesn’t.

As Matt mentions, if you’re interested to know where your local Federal representative stands, you may wish to check out Vote Compass: https://www.abc.net.au/news/vote-compass

Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

In todays episode we are featuring a follow up from our conversation last week with Finance Broker Anthony Hopson of Urban Brokers.

Today we are discussing why as a small business owner it’s important to be finance ready at all times, whether you’re planning to seek finance for personal or business use, now or in the future.

The key topics we covered today were:

· Bank and lenders don’t finance chaos, so if your reporting or debt rating is chaotic, it’s going to be challenging;

· Whether you’re lending for business or personal, both matter. The lenders will be checking both when looking at your finance applications;

· Consistent housekeeping is cheaper than emergency clean ups when it comes to your numbers and reporting.

We also shared some of the signs you may not be finance ready including having debts with the ATO or not having lodged BAS or tax returns on time, an inability to produce accurate and consistent reports, and your personal credit score looking like a roller coaster.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we’re chatting to Finance Broker Anthony Hopson of Urban Broker about market trends that matter to small business owners when it comes to accessing finance.

Anthony is a home, investment and business finance broker with a wealth of experience supporting small business owners with their personal and professional finance needs.

He provides a fresh perspective and humanised approach. Unlike other brokers, Anthony takes the time to ask the why and to understand his client’s needs.

Purchasing property can be a stressful experience. Anthony provides emotional guidance and support throughout the entire process. Clients are with him for life. Just because you’ve made a purchase, doesn’t mean Anthony is going to disappear. He’ll always follow up post-settlement and checks in on a regular basis.

If you’d like to connect with Anthony you can find his website here:

https://www.urbanbroker.com.au/

Or connect with him on LinkedIn here:

https://www.linkedin.com/in/anthony-hopson-urbanbroker/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared

on The Australian Small Business Show is general in nature and does not constitute

professional advice, legal or otherwise. We recommend consulting with your

advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode of The Australian Small Business Show, we dive into the top five mistakes small businesses make when dealing with customers. Avoiding these common pitfalls can help you build stronger relationships, improve customer satisfaction, and drive business growth. Whether you're a seasoned entrepreneur or just starting out, this episode provides actionable insights to enhance your client interactions.

The common mistakes we discuss today include:

1. Lack of Clear Communication

Failing to set expectations from the start can lead to misunderstandings.

2. Overpromising and Underdelivering

Making promises you can't keep damages trust and credibility.

3. Not Seeking or Ignoring Client Feedback

Not listening to or acting on client concerns can lead to dissatisfaction.

4. Lack of Professionalism and Organisation

Poor time management, missed deadlines, or inconsistent service creates frustration.

5. Not Nurturing Client Relationships

Viewing clients as transactions instead of long-term relationships limits business growth.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are leaning into Matt’s expertise and talking about superannuation and how we small business owners cane it to help them in their business, legally. We discuss a specific strategy using property and also why it is important for small business owners to engage with the superannuation well before they need it.

The information discussed today is general in nature, and not legal or financial advice. We start this discussion by looking at what superannuation is, and the difference between a retail or industry fund and a self management super fund (SMSF).

Whilst Superannuation is meant for retirement but can be used in specific legal ways to benefit business owners. Self-Managed Super Funds (SMSF) allows business owners to have greater control over their investments which can offer benefits such as the ability to purchase commercial property and lease it back to the business.

There are a number of legal requirements to consider, which we touch on today including:

Must meet the Sole Purpose Test (benefit for retirement only).

Investments must be at arm’s length (market rates, no personal benefits).

Compliance with ATO & ASIC regulations is essential.

Buying Commercial Property with Super: How it works:

Your SMSF purchases a commercial property.

Your business leases it at market rates.

Instead of paying rent to a landlord, you are contributing to your super.

Some of the benefits include long-term security for your business premise, the rent payments boosting your super balance and there may also be tax advantages available.

Some key risks and considerations include that the property must be commercial or industrial, not residential, SMSF borrowing rules apply and must be followed. Also, Professional advice required for legal compliance.

SMSFs are complex and must comply with strict regulations.

Next Steps:

Matt has just launched a subscription call Best Practice SMSF. Join hi community and also get access to Monthly webinars, guides, templates and checklists for SMSF Trustees and anyone interested in Self-Managed Super - Check it out here - Join Our Community | Best Practice SMSF

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode,

we dive into the essential mindset shifts, systems, and strategies you need to build a business that runs smoothly—even when you’re not there. From documenting processes to training a reliable team and automating daily tasks, we cover practical steps to help you take time off without stress. Plus, learn how to financially plan for your holiday and ensure a smooth return.

Our key points of discussion in this episode include:

1) Shifting your mindset from being an operator in your business to the CEO or Business Owner

2) Documenting Systems & Processes

3) Training & Empowering Your Team

4) Automating & Delegating Tasks

5) Outsource where needed:

We also look at the need to financially prepare and plan to take time off.

Some pro tips we share on preparing for a holiday without stress also includes effectively communication your plans with clients and staff.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.