The Art of Saying "No" - Assertive Communication

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In this episode of the Work Unravelled podcast, we delve into the critical skill of saying "no" in the workplace.

We discuss:

✔️ The challenges and importance of being assertive

✔️ The consequences of being a 'yes person.'

✔️ The DESC script method helps listeners say "no" respectfully and effectively.

✔️ The role of leaders in protecting their teams from overcommitment

✔️ The cultural factors that make saying "no" difficult

✔️ Actionable strategies to balance their workload, protect their time, and maintain their integrity.

✔️ and more...

📍Timestamps

• 00:00 Introduction to Work Unravelled Podcast
• 00:32 The Power of Saying No
• 02:03 Understanding Assertiveness
• 04:19 The Importance of Setting Boundaries
• 07:45 Leadership and Assertiveness
• 13:32 Challenges in Saying No
• 23:23 Strategies for Saying No Effectively
• 30:28 Final Thoughts and Tips

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👉Find Andrew online at: https://www.andrewlloydgordon.co.uk/
👉Find Scott online at: https://linktr.ee/scottfulton