The Art of Communication: Mastering Difficult Healthcare Conversations

The Art of Communication: Mastering Difficult Healthcare Conversations

In this episode of the Black Doctors Podcast, Dr. Steven Bradley, an anesthesiologist, critical care medicine physician, and bioethicist, delves into handling challenging conversations in healthcare. He emphasizes the importance of effective communication for patient outcomes, team performance, and personal wellbeing. Dr. Bradley shares insights from self-help books and personal experience, offering strategies for difficult conversations with patients and colleagues. Topics include separating facts from stories, specific communication techniques, the relevance of structured approaches like the SPIKES and VALUE acronyms, and the significance of setting boundaries and providing feedback. Additionally, Dr. Bradley touches on addressing disruptive behavior, overcoming hierarchical challenges, and the importance of equity and cultural humility in healthcare communication.

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In-house music and audio production, so any ideas for improvements or suggestions for future guests are welcome. Visit www.StevenBradleyMD.com to learn more about our host. He is available for consultations or speaking engagements regarding health equity and medical ethics.

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