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The AceCall.ai Podcast

The AceCall.ai Podcast

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The AceCall.ai Podcast Helps Golf Club Managers Win With AI and is your go-to resource to learn how to leverage AI-driven tech to elevate member experiences, streamline operations, and build world-class golf clubs. Hosted by Clayton Elliott and Brad Milligan, the founders of AceCall.ai, this podcast dives into the transformative power of Voice AI and other cutting-edge AI solutions designed specifically for modern golf club management. Each episode explores real-world strategies, expert interviews, and game-changing innovations to help GMs stay ahead in an industry that’s rapidly evolving.AceCall.ai Economía Gestión Gestión y Liderazgo
Episodios
  • 035 From Fairways to Boardrooms: Martin Piché’s Approach to Transitioning Into Club Management
    Oct 30 2025

    📞 Want to win with AI but don't know where to begin and don’t want to experiment on your own? Want to know exactly where AI can save your club time, money, and headaches?

    Our Ace AI Audits uncover high-impact opportunities to streamline operations, boost member service, and eliminate inefficiencies using the free and paid AI tools available to you today.

    Before you invest in new tech, let us show you what’s possible—and what you might be missing.

    Call us at 1-866-838-8581 and ask for more information on our Ace AI Audits and we'll follow up.

    ---------------------------------------------------------------

    In this episode of The AceCall.ai Podcast, we sit down with Martin Piché, General Manager & COO of Scarboro Golf & Country Club—the only 18-hole A.W. Tillinghast course in Canada.

    Martin shares his uncommon path from superintendent to GM/COO and the leadership mindset that journey forged: team-first, data-informed, and relentlessly member-focused.

    We dig into Scarboro’s multi-year capital plan—including a full irrigation system replacement, tee and bunker upgrades aligned to Tillinghast intent, and a new sports lounge overlooking simulators and an indoor putting green—and how transparent communication kept members, boards, and staff aligned at every step.

    What you’ll learn:

    • ✅ How a superintendent’s eye for detail, budgeting, and planning translates into club-wide leadership

    • ✅ The playbook for on-time/on-budget capital projects: clear scope, contractor communication, and real contingencies

    • ✅ Practical ways to over-communicate milestones (drones, photos, timelines) to build member buy-in

    • ✅ Why cross-training and “all-hands” culture beat silos—especially during renovations

    • ✅ Where AI fits today at clubs: GPS-guided spraying, modern irrigation controls, ChatGPT for drafting and data analysis

    • ✅ Near-term AI wins: staff scheduling, reception/chatbots, range-pick robots—and why AI should free staff to be more member-facing, not replace them

    • ✅ Governance takeaways: use AI to surface better comparisons and trends, but make decisions anchored in club culture and mission

    If you’re a GM, board member, or department leader aiming to modernize without losing your club’s soul, this conversation is packed with practical wisdom you can use this season.

    🎧 Listen now—and subscribe for more expert interviews at the intersection of private-club leadership, culture, and AI.

    🔗 Available on Apple, Spotify, and all major podcast platforms

    #ScarboroGolf #Tillinghast #PrivateClubLeadership #GolfClubGovernance #MemberExperience #CapitalProjects #AIForGolf #VoiceAI #GolfOperations #TheAceCallAIPodcast #AceCallAI

    Más Menos
    1 h y 15 m
  • 034 How Scarboro Golf & Country Club Reinvented Itself with Family-Focused Culture and Smart Governance
    Jul 22 2025

    📞 Want to win with AI but don't know where to begin and don't want to experiment and figure it out on your own? Want to know exactly where AI can save your club time, money, and headaches?

    Our Ace AI Audits uncover high-impact opportunities to streamline operations, boost member service, and eliminate inefficiencies leveraging the free and paid AI tools available to you today.

    Before you invest in new tech, let us show you what’s possible—and what you’re possibly missing.

    Call us today at 1-866-838-8581 and ask for more information on our Ace AI Audits and we will send it over right away.

    ------

    In this episode of The AceCall.ai Podcast, we sit down with John Turley-Ewart, a longtime member, past board director, and passionate private club steward at Scarboro Golf and Country Club—a historic Tillinghast-designed club facing existential questions just a decade ago.

    John brings a unique blend of experience as a published business historian, regulatory consultant, and devoted member who helped guide Scarboro through a critical transformation: from aging demographics and financial uncertainty to a thriving, family-focused club with a waitlist and a renewed sense of purpose.

    We explore the behind-the-scenes board decisions and member-led movements that:

    ✅ Sunsetted curling to refocus on Scarboro’s core identity as a golf-first club
    ✅ Attracted a younger, family-oriented demographic without sacrificing legacy culture
    ✅ Leveraged member referrals and proximity to rebuild a vibrant, sticky membership
    ✅ Managed governance shifts, capital planning, and intergenerational change
    ✅ Used data and communication to unify staff, members, and management
    ✅ Created a forward-looking culture rooted in openness, sustainability, and purpose

    John also shares how AI tools could shape the future of governance, improve decision-making, and free up teams to deliver even more high-touch hospitality—without losing the heart of what makes private clubs so special.

    If you’re a GM, board member, or club leader looking to modernize without losing your identity, this conversation is filled with practical insight, long-term thinking, and lessons from a club that’s lived through it all.

    🎧 Listen now to learn how Scarboro evolved from struggle to strength—and how your club can too.

    👉 Don’t forget to subscribe to The AceCall.ai Podcast for more expert interviews and insights at the intersection of private club leadership, culture, and A.I.

    🔗 Available on Apple, Spotify, and all major podcast platforms

    #SavingScarboro #GolfClubGovernance #PrivateClubLeadership #GolfClubCulture #AIForGolf #BoardLeadership #ClubTurnaround #VoiceAI #GolfBusiness #ScarboroGolfClub #TillinghastDesign #TheAceCallAIPodcast

    Más Menos
    1 h y 26 m
  • 033 From Chef to COO: Cataraqui’s Daniel Beauregard Shares Timeless Wisdom On Private Golf Club Leadership In The Modern Age
    Jun 26 2025

    In this episode of The AceCall.ai Podcast, we sit down with Daniel Beauregard, General Manager and COO of Cataraqui Golf and Country Club—a classic Stanley Thompson-designed gem in Kingston, Ontario.

    Daniel’s path from executive chef to the corner office spans decades of hands-on leadership at respected clubs like Scarborough, Oshawa, and Meadowbrook.

    Now at the helm of Cataraqui, he brings a humble, member-first philosophy with a modern eye toward operational efficiency, staff empowerment, and selective tech adoption.

    In this conversation, Daniel shares:

    ✅ How ChatGPT is already saving hours in board prep and meeting minutes
    ✅ Why he wishes club management software had AI search built in—and what that could unlock
    ✅ The candid truth about AI fears, staff hesitation, and member privacy
    ✅ A vision for a future where clubs know member preferences before they need to explicitly express them.
    ✅ How Tagmarshal and GG Golf are transforming tee sheet fairness and pace-of-play
    ✅ His practical approach to conflict resolution, delegation, and team-building
    ✅ Why walking the property is still his most important daily habit

    Whether you’re leading a private club today or working your way toward the GM’s chair, this episode is packed with timeless insights, relatable challenges, and forward-looking perspectives on where club leadership is headed.

    🎧 Listen now to hear how Daniel blends tradition with tech, and how you can apply his wisdom at your own club—especially as AI becomes a bigger part of the conversation.

    👉 Don’t forget to subscribe to The AceCall.ai Podcast for more expert interviews and insights at the intersection of hospitality, leadership, and A.I. in golf.

    🔗 Available on Apple, Spotify, and all major podcast platforms

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    📞 Want to start tinkering with A.I. at your golf club?
    Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club A.I. Amplifier™—a short, high-value guide designed to help you maximize your productivity with ChatGPT, whether you’re brand new to it or already using AI.
    Just let our AI Receptionist know that’s what you’re calling for and we’ll send it right over.

    And while you're at it, test our “AceCall Golf Club” Receptionist—ask it anything a caller might ask a semi-private, year-round golf club. You’ll be amazed at what Voice AI can do for your operation.

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    #PrivateClubLeadership #GolfClubManagement #AIForGolf #DanielBeauregard #CataraquiGolf #VoiceAI #Tagmarshal #GGGolf #ChatGPTforClubs #GolfOperations #TheAceCallAIPodcast #ClubCulture #GolfManagementCanada #GolfClubInnovation #GolfGM #MemberExperience #TeeSheetFairness

    Más Menos
    1 h y 25 m
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