The 4 Worst Mistakes Managers Make With Difficult Employees
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The 4 Worst Mistakes Managers Make With Difficult Employees
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Are you making one or more of the 4 worst mistakes managers make with difficult employees? I share the 4 worse mistakes managers make when handling challenging staff so you can avoid making them.
Learning how to manage difficult employees is one of the most critical skillsets to build to have a very successful career in management.
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The first of the worst mistakes managers make with problem employees is putting up with the small problems. The small problems are the easiest to fix and fixing them stops them becoming bigger problems. When dealing with difficult employees always speak to them early about the small problems.
The second of the mistakes managers make with difficult employees is responding with anger and frustration to the situation. This is super easy to do and it one of the most natural responses. This response makes the situation WORSE so needs to be avoided. I explain the psychology behind this natural response and why it is so problematic when resolving people problems.
The third of the worst mistakes managers make with problem staff is failing to build support for sensible action. You asking them is not as powerful as you plus a group asking them when managing difficult employees. Incentives and group pressure increase reasons to change – use them.
The fourth of the mistakes managers make when managing difficult staff is failing to incentivise improvement. Improving take effort and work. Few difficult employees will put this work in without meaningful incentives. Your incentives should be fair, progressive and provide rewards and consequences.
I see these 4 worst mistakes managers make with difficult employees being made by senior staff with years of managing as well as new managers. Great new manager tips - learn exactly what to do as early as possible in your career.
If you have any questions on “The 4 Worst Mistakes Managers Make With Difficult Employees”, please email me at support@enhance.training and I will get back to you.
Jess Coles
enhance.training