The 12 days of Christmas returns

Peak season is well underway, and, even in quieter years, that means the world of retail is busier than ever. Sales spikes can make the festive period a logistical nightmare, as well as the most important time of year commercially. So, what better way to switch off than an advice-free jaunt through the worst Christmas gifts and returns horror stories?

Episode three of Returns Unboxed counts down six of the most shocking Christmas gifts listeners have received, alongside six scarcely believable tales from the world of returns. Won’t someone think of the poor warehouse staff?!