Welcome to episode 130 of the Testing Peers Podcast.

This time join David, Russell, Chris and Dermot as we talk Knowledge Resilience.

After an ice breaker where Russell poses the question to the Peers of what have we wanted to learn, but have not yet achieved.

Then Dermot sets up the main topic with the following question: "what would you do with the knowledge that you acquired? If you learned it, it's fine, but if you wanted to share that knowledge. How would you transmit that?

We talk about:

• How people learn differently, and why a mix of formats matters
• Creating living documentation that stays connected to real questions
• What stops people from sharing, from fear and past experience to unspoken team dynamics
• How consulting and leadership roles shift your perspective on giving away knowledge
• Why rotating responsibilities and refreshing training helps surface hidden gaps
• The role of psychological safety in building a culture where sharing is the norm

If you've ever struggled with stale docs, tribal knowledge, or a team that relies on “just ask Dave” then this one’s for you.

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We’re also now on GoodPods, check it out via the mobile app stores

If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeers

Thanks to our brand new sponsors – NFocus Testing.

nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!

nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do supporting the Testing Peers.

www.nfocus.co.uk and info@nfocus.co.uk for anyone wanting to get in touch.

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Welcome to the latest episode of the Testing Peers podcast.
This time, join David, Chris, Sanne and Beth as we discuss Bad Quality By Design (a more SFW term for ensh!ttifcation).

Where products and services become deliberately less usable or joyful over time, often to drive monetisation. This isn’t accidental degradation, but intentional design choices aimed at nudging users towards subscriptions, upsells, or ad exposure.

Examples the Peers discuss include:

• Getting a “premium” experience temporarily, then losing it unless you pay
• Making it easy to sign up but frustratingly hard to cancel
• Designing mobile apps that force you onto desktop for key actions like unsubscribing
• Cookie banners and friction-heavy consent flows
• UX patterns that prioritise business goals over user experience (e.g. CarPlay’s rigid UI rules)

The group reflect on how this gradual decline in delight has eroded pride in product quality. AI tools, for now, feel delightful by contrast because they’re still in the VC-funded honeymoon phase, but this too may fade. The group calls out the trade-off between "good enough" and genuinely caring about quality.

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LinkedIn (https://www.linkedin.com/company/testing-peers)

Instagram (https://www.instagram.com/testingpeers/)

Facebook (https://www.facebook.com/TestingPeers)

We’re also now on GoodPods, check it out via the mobile app stores

If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeers

Thanks to our brand new sponsors – NFocus Testing.

nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!

nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do supporting the Testing Peers.

www.nfocus.co.uk and info@nfocus.co.uk for anyone wanting to get in touch.

Support the show

Welcome to another episode of the Testing Peers Podcast. On this episode, Chris, Simon and David are joined by first time co-host Rachel Kibler. The Peers discuss the topic of making work visible.

David starts us off with the banter on the topic of fashion mistakes, everything from dress down fridays to bright shirts being used as a prank. David also hints at his 80's fashion challenges and his ties he wore as a teacher.

Rachel kicks off the main topic, giving the back story of where the topic came from. Having to create a coherent story on how to show when a project is good to go live and how the testing can be made visible. They all discuss the value and cost of testing and how to articulate this to PMs in projects.

The conversation goes on to different techniques to show value and how to help get everyone onto the same page. What techniques can you use to make it visible to stakeholders?

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LinkedIn (https://www.linkedin.com/company/testing-peers)

Instagram (https://www.instagram.com/testingpeers/)

Facebook (https://www.facebook.com/TestingPeers)

We’re also now on GoodPods, check it out via the mobile app stores

If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeers

Thanks to our brand new sponsors – NFocus Testing.

nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!

nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do supporting the Testing Peers.

www.nfocus.co.uk and info@nfocus.co.uk for anyone wanting to get in touch.

Support the show