Technology in Welfare: Ground Realities
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Technology in Welfare: Ground Realities
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Digital technology is often seen as a fix for inefficiency and corruption in government welfare programmes—but does it actually deliver on that promise?
In this episode, Vanita Leah Falcao discusses her research on the Pradhan Mantri Matru Vandana Yojana (PMMVY), with Suman Joshi and Ameya Naik explaining how technology-mediated systems are reshaping service delivery on the ground. Through the lens of “digitalwashing,” the discussion reveals how claims of transparency and efficiency can mask new forms of exclusion, administrative burden, and opacity.
Read more: https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1025&context=itd
All Things Policy is a daily podcast on public policy brought to you by the Takshashila Institution, Bengaluru.Find out more on our research and other work here: https://takshashila.org.in/research-areas
Check out our public policy courses here: https://school.takshashila.org.in