Episodios

  • 071: Hope is NOT an AI Strategy — Nathan Bell, Kearney
    Feb 22 2026

    Your board has an AI strategy. It's probably rubbish.

    Nathan Bell has spent 25 years delivering transformation programmes inside the world's biggest telcos. Now a Partner at Kearney, he's the person companies call when the proof-of-concept graveyard keeps growing and the CFO starts asking uncomfortable questions.

    In this episode: why most AI programmes are expensive theatre, how to actually get ROI, and why your change management track record matters more than your technology choices.

    We also get into agentic AI gone wrong — a recruiting agent that only wanted to hire golfers, a CEO town hall that triggered a queue at HR, and an AI agent that doxxed a developer and got its creator hired by Sam Altman. Make of that what you will.

    Plus rapid-fire telco takes and a deeply scientific Australia vs Netherlands lifestyle quiz that ended in a draw.

    Time Stamps:

    00:00 — AI Strategy Hype vs Reality: Why Most Exec Talk Is Rubbish

    00:37 — Is This AI Wave Different from Dot-Com, Cloud, and 5G?

    02:19 — From Boardroom Buzz to Production: The Proof-of-Concept Trap

    03:44 — How to Actually Get ROI: Start Small, Make Big Bets, Fund Like a VC

    06:47 — Low-Hanging Fruit: Internal Knowledge, Customer Service, and Procurement

    09:16 — Metrics That Matter: MVP Milestones Over 2-Year "Goals"

    11:21 — Making the VC Model Real: Phased Rollout and Cultural Change

    13:26 — Market Whiplash: When AI Adoption Threatens Your Revenue Model

    14:51 — AI as a Business Capability, Not a Shopping List of Tools

    16:10 — Agentic AI and the Human Factor: Bias, Process Drift, and Set-and-Forget Myths

    21:10 — The People Side of Agents: Fear, Trust, and How Leaders Miscommunicate

    24:41 — Why AI Transformations Fail: Change Management and HR as the Quarterback

    26:44 — When Agents Go Rogue: The Python Library Incident and What It Signals

    28:28 — Who's Responsible for AI Agents? Why Human-in-the-Loop Still Matters

    29:19 — When AI Monitors AI: The Two-Agent Marketing Campaign Story

    31:03 — Legacy, Culture and Operating Model: Why Big Firms Struggle to Adopt AI

    33:49 — Ethics, Bias and Copyright: The Legal Minefield of Generative AI

    35:40 — Who's Winning with AI and Why: Consumer Goods, Banks and Telcos

    38:01 — Regulation Reality Check: EU AI Act, Vendor Audits and the Air Canada Case

    39:37 — Where Telcos Should Start with AI: Customer Service, Vendors and Billing

    41:41 — Transformation Lessons from Telcos: People, Forgive the Past, Progress Over Perfection

    44:39 — AI Hype vs Jobs Reality: Using AI to Augment People, Not Just Cut Headcount

    46:51 — What Still Motivates Transformation Leaders + Rapid-Fire Telco Takes

    51:49 — Finale: Australia vs Netherlands Quickfire (and a Perfect Tie)

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    55 m
  • 070: THE NEW WORLD ORDER: It's NOT a Transition, it's a RUPTURE!
    Jan 23 2026

    The New World Order: It's Not a Transition, It's a Rupture

    The world's gone completely mental since Andy Staples left The Economist and launched GeoPol Asia. Turns out his timing was perfect - just in time for Trump's tariff chaos, military interventions, and the complete breakdown of the "rules-based order" everyone keeps banging on about.

    The old playbook is dead. This isn't your typical trade spat or diplomatic tiff. As Mark Carney put it at Davos: we're witnessing a rupture, not a transition. And from Singapore's "grave concern" over Venezuela to Japan's new PM calling China's bluff, everyone's scrambling to figure out what the hell comes next.

    Andy breaks down why Singapore's politicians are probably doing constant eye-rolls dealing with Trump's "favours from friends" tariff nonsense, why Malaysia's quietly winning at this geopolitical game, and whether we're all heading to the pub because the world's ending (spoiler: we're definitely putting our coats on).

    If you're trying to run a business in this chaos or just want to understand why everything feels completely unhinged, this is your reality check.

    Timestamps:

    00:00 Welcome Back, Andy Staples!

    00:26 Reflecting on a Year of Chaos

    02:00 Predictions and Realities

    04:45 Hard Power and Global Dynamics

    05:28 Trump's Davos Speech

    08:27 Middle Powers and Global Order

    11:47 Asian Geopolitical Landscape

    14:36 Japan's New PM and China Relations

    17:49 Elections and Political Shifts in Asia

    20:25 Singapore's Resilience

    21:56 Johor's Investment Boom

    23:12 Vietnam's Economic Resilience

    24:13 US-Singapore Relations

    26:44 Business Sentiment in Asia

    30:27 Geopolitical Risks and Predictions

    34:08 Rapid-Fire Questions

    40:06 Closing Thoughts and Future Outlook

    Key Takeaways:

    • The US has shifted to unilateral military action as policy tool

    • "Middle powers" like Canada, Singapore, and the EU are exploring Plan B

    • Asia's playing the ultimate balancing act between US security and Chinese economics

    • Business leaders need to build "geopolitical muscle" or get left behind

    • We're all walking towards the pub, but hopefully it stays open

    About Andy Staples:

    Andy is the founder of GeoPol Asia, offering geopolitical advisory services to businesses navigating Asia's complex political landscape. Previously at The Economist, he specialises in helping Western MNCs understand the shifting power dynamics and build their "geopolitical muscle" for this new era.

    Connect with Andy: https://www.linkedin.com/in/andystaples/

    Learn more about GeoPol Asia: https://geopolasia.com/

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    43 m
  • 069: TELCO'S SOPHISTICATION PARADOX: Brilliant Tech, Rotten Pitches
    Dec 17 2025

    Telco's Sophistication Paradox: Why They Can't Explain Their Own Genius

    The Telco Century Club (100+ years of telco experience between us) is back with a brutal reality check on an industry that's mastered building brilliant technology but completely botched explaining why anyone should care.

    Charles teams up with telecoms veterans Rob Jones (Sylva Growth Partners) and Chris Lewis (Lewis Insights, The Great Telco Debate) for an unfiltered dissection of why 25 years of "transformation talk" has changed absolutely nothing. From Telstra's genius digital twin platform that died because no one could pitch it internally, to network APIs that sound impressive but solve problems nobody asked for - this episode exposes the sophistication paradox that's killing telco innovation.

    Key Battlegrounds:

    • Why telco layoffs are a perpetual pattern, not strategic responses
    • The "build it and they will come" mentality that's still sabotaging 5G monetisation
    • How MVNOs are eating traditional operators' lunch through superior segmentation
    • AI-native platforms making MVNO entry cheaper and easier than ever
    • Middle Eastern operators like e& and STC outplaying Western telcos with actual execution
    • The coming satellite reality check (spoiler: it won't replace mobile networks)
    • Network APIs heading to the technology graveyard alongside network slicing

    Reputation-Staking Predictions for 2026: Chris bets on AI chatbots finally becoming genuinely useful. Rob sees Google dominating user experience through AI integration. Charles predicts internal AI efficiency gains - if telcos can resist their urge to overcomplicate everything.

    Plus: Will the US take a stake in Nokia or Ericsson? And our final verdict on whether telcos will transform, disappoint as usual, or somehow make things worse.

    Timestamps:

    00:00 The Telco Century Club Returns

    00:53 18 Months Later: Still Building Tech Nobody Understands

    03:13 The Layoff Epidemic: Why It Never Actually Ends

    08:04 Telco to TechCo Dreams Meet Harsh Reality

    10:02 Network APIs: The Communication Disaster Continues

    20:26 AI Reality Check: Separating Hype from Hope

    28:20 Why OpenAI Might Go Broke (And Apple's Playing It Smart)

    29:15 MVNOs Quietly Stealing Market Share

    33:14 AI-Native Platforms: The MVNO Revolution Nobody Saw Coming

    36:41 Satellite Hype Crashes Into Indoor Coverage Reality

    41:15 2026 Predictions: Putting Reputations on the Line

    49:35 Final Verdict: Will Telcos Finally Transform or Keep Disappointing?

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    55 m
  • 068: IoT Reality Check: Breaking Down the Latest Industry Benchmark Report
    Nov 21 2025
    Here's the complete description with show notes for Libsyn: IoT Reality Check: Fresh Insights from the Latest Benchmarking Report - Matt Hatton from Transforma Insights Breaks Down What's Really Working In this episode of TechBurst Talks, I sit down with Matt Hatton, founding partner at Transforma Insights, to dive deep into his latest IoT peer benchmark report covering 27 MNOs and MVNOs worldwide. Matt brings over 15 years of industry experience, having founded Machina Research (sold to Gartner in 2016) before launching Transforma Insights. We explore the most surprising findings from his fresh research, including the rise of SGP 32 for eSIM localization, how AI is finally being used for IoT-specific operations rather than just generic business functions, and why many connectivity providers are diversifying into adjacent markets like fixed wireless access. Matt breaks down the persistent challenges around network fragmentation, explains why IoT growth remains steady rather than explosive, and shares his outlook for 2026. We also discuss the symbiotic relationship between IoT and AI, where IoT provides the essential data feeds that make AI applications truly valuable. The conversation wraps up with some personal insights about music, favorite bands, and best concert experiences. SHOW NOTES: 00:00 Introduction and Guest Background Matt Hatton introduces himself as founding partner at Transforma Insights, sharing his journey from telematics and M2M days through founding Machina Research (sold to Gartner in 2016) to his current focus on IoT, AI, and edge computing. 00:17 Transforma Insights and IOT Market Overview of Transforma Insights' focus areas and Matt's specialization in connectivity, mobile network operators, MVNOs, and the supporting infrastructure that makes IoT deployments possible. 00:56 Telecoms and Connectivity Focus Discussion of the complexity and diversity of IoT solutions, covering the full tech stack from devices through networks, platforms, and applications - and why telecoms expertise is crucial for understanding the space. 02:51 IOT Peer Benchmark Reports Deep dive into Transforma Insights' comprehensive research analyzing 27 MNOs and MVNOs worldwide - the methodology, scope, and dual purpose of identifying industry trends while helping enterprises evaluate connectivity providers. 04:43 Surprising Findings in IOT Key discoveries from the latest report including: localization trends driven by regulatory and performance needs, AI evolution from generic business tools to IoT-specific operations, and diversification into adjacent higher-revenue markets like fixed wireless access. 15:25 Challenges in IOT Connectivity The persistent problem of network fragmentation - 2G/3G shutdowns, patchy 5G rollouts, NB-IoT adoption challenges, and why the mobile industry's choppy technology evolution continues to complicate global IoT deployments. 19:25 SGP 32 and Its Impact Explaining SGP 32 eSIM localization technology in layman's terms - how it enables better multi-country IoT connectivity, reduces reliance on roaming, but doesn't solve all the commercial relationship challenges. 26:22 The State of IoT: Current Trends and Challenges Assessment of where IoT stands today - realistic expectations vs. hype cycles, the role of specialist players vs. major tech vendors, and why steady incremental growth remains the norm. 26:52 The Evolution of IoT: From Telematics to Today Matt's perspective on IoT's steady evolution since 2011, the importance of expectation management, and how regulated mandated use cases provide the few "hockey stick" growth moments in the industry. 28:54 The Role of Major Tech Vendors in IoT Discussion of how major tech vendors have stepped back from IoT, the transition from buzzword marketing to business-as-usual implementations, and the value of focusing on business outcomes rather than technology labels. 31:57 The Intersection of AI and IoT Exploring how IoT serves as the "eyes and ears" for AI systems, enabling interaction with the real world through applications like video analytics, autonomous driving, and industrial optimization. 33:41 Future Trends in IoT: Looking Ahead to 2026 Key trends for the coming year: AI-IoT integration, video analytics adoption, compliance and regulatory drivers, and the continued shift toward value-based selling over connectivity selling. 35:33 The Impact of Satellite Connectivity on IoT Current state and future potential of satellite IoT - from traditional high-value asset tracking to new capabilities from Starlink and others, plus the limitations and cost considerations that remain. 38:43 Personal Insights: Music and Career Reflections Lighter conversation about shared musical tastes in punk/alternative rock, first concerts (Ned's Atomic Dustbin vs. a legendary $10 show featuring Pearl Jam, Smashing Pumpkins, and Red Hot Chili Peppers), favorite bands, and career reflections. 45:20 Conclusion: Reflecting on IoT's Progress and Future Wrapping up with...
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    46 m
  • 067: Why IoT Failed (And What's Finally Working) | Alistair Fulton on Microsoft Azure IoT, Semtech LoRa & Building IoT Ecosystems
    Sep 29 2025

    Alistair Fulton has spent 25 years watching IoT make nearly every mistake possible - and he's not shy about calling them out.

    From incubating Microsoft's Azure IoT platform to quadrupling Semtech's IoT division to $300M revenue, he's learned one hard truth: brilliant technology means nothing if you don't understand the customer's actual problem.

    In this conversation:

    • Why inflated market forecasts ($7T → $1.7T overnight) poisoned the industry
    • The LPWAN wars and "one technology to rule them all" fallacy
    • Why telcos completely failed at IoT despite owning connectivity
    • How successful IoT companies don't even use the word "IoT"
    • Regional reality check: US, Europe, Asia Pacific, and the Middle East
    • Why AI is about to repeat IoT's worst mistakes
    • His advice: work within existing industry players, not against them

    Blunt, pragmatic, and refreshingly honest about the gap between tech hype and business reality.

    00:00 Introduction and Welcome


    00:13 Alistair's Background in IoT


    00:42 Career Journey and Key Roles


    03:06 Insights on IoT Industry Challenges


    06:38 Early IoT Market Missteps


    10:44 Collaboration and Ecosystem Building


    11:18 Technological Wars and Lessons Learned


    18:44 Current State of IoT


    20:03 Naive Optimism and Realizations in IoT


    21:10 The Shift from Tech Talk to Business Solutions


    22:28 Challenges and Risks in IoT and AI


    24:43 The Evolution of IoT and Industry-Specific Solutions


    31:52 Global Perspectives: IoT in the US, Europe, and Asia


    43:15 The Middle East: A Promising Market for IoT


    52:45 Reflections and Future Outlook

    Video Podcast available on YouTube - and stay tuned for 15+ "60 Second Highlight" videos that will be released on YouTube over the next week.

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    56 m
  • 066: BEYOND SILOS: PropTech, Gen AI & the Future of Real Estate
    Aug 25 2025

    Antony Slumbers is a leading voice on the future of real estate, keynote speaker, and educator on AI for property leaders.

    Antony Slumbers doesn't just talk PropTech—he created it. Long before "PropTech" was even a word, he launched the UK's first commercial real estate website in 1995. Now he's teaching the industry how to survive what's coming next.

    This isn't your typical tech cheerleading session. Antony cuts through the noise to explain why PropTech's cooling hype actually signals its maturation. The party's over. Now comes the real work.

    The brutal truth? Most real estate companies are trapped in silos, burning millions on point solutions that don't talk to each other. Meanwhile, smart operators are building ecosystems that orchestrate data, tools, and trust into genuine competitive advantages.

    We dive into Space as a Service—Antony's concept that predicted the death of the 20-year lease. Real estate has flipped from creating bonds for investors to creating experiences for humans. Miss this shift, and you're toast.

    Then there's Generative AI. MIT just dropped a bombshell: 95% of corporate AI projects are failing spectacularly. We break down why this mirrors every tech adoption cycle in history—and what the winning 5% are doing differently.

    The warning is clear: Companies that don't master these tools will face competitors operating at 5-10x their speed. It's "slowly then suddenly" time.

    We close with Antony's unfiltered take on tech hype. Spoiler: he really hates the Metaverse.

    Timestamps:

    00:00 – From art history to PropTech pioneer
    01:58 – Launching the UK's first real estate website (1995)
    02:18 – PropTech reality: hype is cooling, adoption is heating up
    03:58 – Why big firms waste millions on innovation theater
    06:01 – Breaking silos: the only way forward
    17:05 – Space as a Service: bonds are dead, experiences win
    24:25 – GenAI's 95% failure rate (and what works)
    30:00 – The "slowly then suddenly" competitive apocalypse
    38:27 – Tech rants: why the Metaverse is anti-human

    You can watch the Video Podcast on Spotify or my YouTube Channel: https://www.youtube.com/@charlesreedanderson

    Stay tuned, I'll be releasing 10 - 15 "60 Second Insight" video shorts at: https://www.youtube.com/@charlesreedanderson/shorts

    As always, please LIKE, SHARE and SUBSCRIBE.

    More information:

    Follow Antony on LinkedIn: https://www.linkedin.com/in/antonyslumbers/

    More on Antony's Gen AI for Real Estate Course: https://www.antonyslumbers.com/

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    42 m
  • 065: BUILDING IOT TOGETHER: From Hype to Reality
    Aug 19 2025

    IoT isn't a buzzword anymore. It's business.

    Wienke Giezeman built The Things Industries from scratch. Now he's managing 3 million connected devices globally. $4M in annual revenue. And he did it by breaking every Silicon Valley rule.

    No "winner takes all" mentality. Pure collaboration.

    This episode cuts through the IoT hype cycle. Wienke reveals why most IoT projects failed. How his company survived when others didn't. And why sharing your IP actually grows the market.

    Real talk on scaling hardware. Building communities. Making AI work with IoT data.

    From cattle tracking to vape detection in school bathrooms. From forest fire sensors to toilet paper dispensers. The use cases that actually make money.

    Plus: Why the next wave of IoT growth is coming. And how startups can avoid the graveyard.

    Timestamps:

    00:00 Introduction and Guest Welcome

    00:13 Wienke Giezeman's Background and Company Overview

    00:52 Early Days and Inspiration

    01:34 Building a Global Network

    02:08 Community and Collaboration

    06:31 The Things Conference

    09:22 Trends in IoT and AI Integration

    15:12 Future Prospects and Reflections

    25:10 Advice for IoT Startups

    27:35 Conclusion and Final Thoughts

    Hit subscribe for more unfiltered tech insights. Rate us 5 stars if this episode delivered value.

    Connect with Wienke: https://www.linkedin.com/in/wienke/

    The Things Network: https://www.thethingsnetwork.org/

    The Things Industries: https://www.thethingsindustries.com/

    The Things Conference: https://www.thethingsconference.com/ 23-24 September 2025, Amsterdam

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    28 m
  • 064: CONNECTIONS vs COLLECTIONS: Why Telcos Keep Losing
    Aug 7 2025

    Jeff Apcar spent 24 years as a Distinguished Engineer at Cisco and has zero patience for tech BS.

    5G? Overhyped. IoT? Mostly failing. Service providers? Becoming dinosaurs.

    But quantum computing? That's where things get interesting—and terrifying.

    Jeff breaks down what's actually working, what's pure marketing fluff, and why the hyperscalers are eating everyone's lunch.

    Plus: why AI makes him both excited and worried about the future.

    No vendor pitches. No fairy tales. Just 46 years of brutal honesty about where tech is really heading.

    🎧 Listen on all major platforms

    🎥 Watch the full video episode on YouTube: YouTube.com/@charlesreedanderson

    Timestamps

    00:00 Introduction and Jeff's 46-year tech journey

    01:10 What being a Cisco Distinguished Engineer actually means

    03:06 MPLS and how it changed enterprise networking forever

    06:46 Why 5G is struggling and service providers are lost

    10:52 Network APIs: The latest pipe dream?

    15:07 IoT reality check: Connection vs. collection

    19:55 Starlink and why LEO satellites actually work

    21:59 How satellite internet created the digital nomad revolution

    23:22 AI: Godsend or threat to expertise?

    24:41 Why AI is getting dumber and what that means

    31:09 Quantum computing: Game changer and nightmare

    32:27 Why C-suite executives don't understand their tech risks

    36:25 Career reflections and the proudest moment

    37:58 Best case scenario: Tech saving lives

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    40 m