Talk About Talk - Communication Skills Training Podcast Por Dr. Andrea Wojnicki arte de portada

Talk About Talk - Communication Skills Training

Talk About Talk - Communication Skills Training

De: Dr. Andrea Wojnicki
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Ready to improve your communication skills? Dr. Andrea Wojnicki is a Harvard-educated executive communication coach whose research focuses on interpersonal communication and consumer psychology. Learn the communication mindsets and tactics that will help you accelerate your career trajectory. Based on her research and guest interviews, Andrea will coach you on topics including: • overcoming imposter syndrome & communicating with confidence • developing executive presence & leadership skills • using AI to help your communication • communicating with precision • personal branding • storytelling • how to Introduce yourself and more! Focusing on your COMMUNICATION SKILLS means elevating your confidence, your clarity, your credibility, and ultimately your impact. Subscribe to the Talk About Talk podcast and don’t forget to sign up for the free communication skills newsletter – it’s free communication skills coaching in your email inbox!© 2026 Talk About Talk Inc. All rights reserved. (TM) Talk About Talk is a registered trademark. Desarrollo Personal Economía Exito Profesional Éxito Personal
Episodios
  • Rethinking Executive Presence: How to Show Up with Real LEADERSHIP PRESENCE (ep. 207)

    Rethinking Executive Presence: How to Show Up with Real LEADERSHIP PRESENCE (ep. 207)
    Mar 2 2026
    “You need to demonstrate executive presence.” What exactly does that actually mean? And why does it feel like code for “be someone you’re not”? In this Talk About Talk episode, Dr. Andrea Wojnicki shares why the term “executive presence” isn’t ideal, and how “leadership presence” should replace it. She also shares a “Leadership Presence Hierarchy” framework that highlights what specific skills you need to work on. DOWNLOAD THE FRAMEWORK NOW at: https://www.talkabouttalk.com/leadershippresence Check out the four-tier” Leadership Presence Hierarchy” that takes you from foundational communication skills all the way to having real impact. This isn’t about conforming to some 1980s CEO stereotype. It’s about showing up authentically while commanding respect, building credibility, and getting heard. CONNECT WITH ANDREA 🌐 Website: https://talkabouttalk.com/ 🔗 LinkedIn: https://www.linkedin.com/in/andreawojnicki/ ✉️ Andrea’s Email Newsletter: https://www.talkabouttalk.com/newsletter/ 🟣 Talk About Talk on Apple Podcasts: https://podcasts.apple.com/us/podcast/talk-about-talk-communication-skills-training/id1447267503 🟢 Talk About Talk on Spotify: https://open.spotify.com/show/3afgjXuYZPmNAfIrbn8zXn?si=9ebfc87768524369 📺 Talk About Talk on YouTube: https://www.youtube.com/@talkabouttalkyoutube TRANSCRIPTION The folks that are getting promoted to the C-Suite have executive presence, but the ones who stall out do not. Since I coach senior executives and aspiring senior executives, I get asked about this topic of executive presence all the time. In fact, I’d say that over the last year I’ve noticed a real uptick in clients seeking guidance on how to establish the all elusive executive presence. Sometimes they’re being proactive, but sometimes this high potential leader is sent to me by their HR manager, and they’ll tell me something like, this person has all the check marks for the C-suite, but they really need to demonstrate executive presence. And by the way, I always tell the person, this is very good news. Your employer thinks you have what it takes. They’re investing in you. Anyway, as I said, I’ve definitely noticed an uptick in requests for coaching on executive presence, but I have to tell you something else. I’ve also noticed increased pushback associated with this term. Let’s do this. Let’s talk about talk In this episode, I’m gonna share with you some important background on executive presence, why it’s so important, why I suggest we relabel it to something else, and a list of specific skills that you need to acquire. You can think of this as a checklist, your executive presence, or leadership presence playbook. Are you ready? Welcome to the Talk About Talk podcast. My name is Dr. Andrea Wojnicki, and I’m your executive communication coach. Please just call me Andrea. I’m here to help you improve your communication skills so that you can achieve your career goals. In addition to this biweekly talk about talk podcast, you can learn more from me through the workshops, keynotes, and master classes that I run plus, private coaching and a growing library of on-demand online courses. You can learn more about everything we offer at Talk About Talk by checking out the website at TalkAboutTalk.com. You can even set up a consult with me there. Check it out. TalkAboutTalk.com. Executive Presence: Why It Matters—and Why It’s Controversial Okay, let’s talk Executive presence. Executive presence is one of those things that might be tough to define, but you know it when you see it. Am I right? The professionals that I coach tell me that it’s all about confidence, feeling, and, more importantly, being perceived as confident, but of course not. Arrogant and executive presence is necessary to achieving leadership status. This is what I hear from the HR managers, right? The folks that are getting promoted to the C-Suite have executive presence, but the ones who stall out do not. That is why people are seeking coaching in this area. Well, here’s the good news. Executive presence can be learned. I’ve worked with senior folks with exactly this quandary. They have all the technical skills and people like them. They’re likable. People are rooting for them, but they’re missing this magical executive presence. I remember coaching a senior partner at a consulting firm. Who had this exact experience, and after I worked with him for about two months, he started to feel more confident, but also, at least as importantly, he started getting comments from others about his improved confidence and his presence. So what exactly is this executive presence? One of the most common definitions that you’ll hear is from an author named Sylvia Ann Hewlett. She says executive presence is a set of qualities that enable leaders to inspire confidence in others. In her research, Sylvia highlights. Three, of course, three ingredients that comprise...
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    16 m
  • Dealing with Difficult People at Work – Part 2 (ep.206)

    Dealing with Difficult People at Work – Part 2 (ep.206)
    Feb 16 2026
    You know the person: they derail meetings, push back on everything, and somehow make simple projects complicated. So how do you actually handle it without losing your mind? In this Talk About Talk episode, Dr. Andrea Wojnicki walks you through exactly what to do when you’re dealing with difficult people at work, whether that’s a customer, a direct report, a peer, or even your boss. If you’re wondering when and how to escalate the situation, Andrea’s five-step escalation sequence provides you with a step-by-step playbook. You’ll also learn the two-word principle that keeps you from getting pulled into drama with difficult people. This is Part 2 of a two-part series. If you haven’t listened to Part 1 yet, start there to get the foundational framework. Then come back here for the specific tactics. CONNECT WITH ANDREA 🌐 Website: https://talkabouttalk.com/ 🔗 LinkedIn: https://www.linkedin.com/in/andreawojnicki/ ✉️ Andrea’s Email Newsletter: https://www.talkabouttalk.com/newsletter/ 🟣 Talk About Talk on Apple Podcasts: https://podcasts.apple.com/us/podcast/talk-about-talk-communication-skills-training/id1447267503 🟢 Talk About Talk on Spotify: https://open.spotify.com/show/3afgjXuYZPmNAfIrbn8zXn?si=9ebfc87768524369 📺 Talk About Talk on YouTube: https://www.youtube.com/@talkabouttalkyoutube TRANSCRIPTION How to Respond When Difficult Behavior Continues Focus on the issue, not on the person. Refuse to get pulled into the, you always do this, you’ve done this, you shouldn’t do that. You can’t do this. It’s not about you and me. It’s actually about the issue or the challenge. Welcome to the Talk About Talk podcast. This is part two of a two part mini series on how to deal with difficult people. So here’s the question. Have you noticed someone at work who’s being chronically difficult, confrontational, or nasty? Either to you or maybe to everyone. Have you tried to diagnose what’s going on based on the Dr. David rock scarf framework and still nothing has changed? Well, I hope what you’re about to learn in this episode will have a positive impact. Let’s do this. Let’s talk about talk. We’re going to. Strategies for how you can respond to these difficult people depending on who they are. And I’m also gonna share a sequence of steps that you can follow, steps that you should follow if things aren’t changing or perhaps if they’re getting worse. Let me start with strategies for how to respond to different people. How you respond, what you do can and should vary depending on who it is that’s being difficult. How to Respond Based on Who’s Being Difficult So I’m gonna run through this list of five different types of people or categories of people and what you should and shouldn’t do depending on who they are. That’s being difficult. You’ll see what I mean in a minute. So the first one. Is no one. So it’s not that the person is being difficult, it’s actually that you are in a difficult or a challenging situation. In this case, I say, great, the opportunity here is for you to pull the team together and go for a win. Corral the group and focus on what you can do to overcome this difficult situation. Okay, that was a little bit of a cheater. Now let’s get into the actual people. So imagine you have this scenario where it’s either a one-off situation or a customer or a client who is chronically difficult. The first thing I suggest you do is pause. Don’t get caught up. Getting emotional and responding in a reactionary way to how this difficult client or customer is acting. The second thing that I do, and this one is magic, focus on the issue, not on the person. Refuse to get. Pulled into the, you always do this. You’ve done this. You shouldn’t do that. You can’t do this. It’s not about you and me. It’s actually about the issue or the challenge, and it’s the issue or the challenge that they are probably experiencing. So you could say, Hmm, I understand how this would be very frustrating, or, let’s work on this together. I think we can solve this. You’re focusing on. The issue or the challenge, not the person, it’s the situation, not the person. And then the third thing, I alluded to this a little bit here in the example that I gave. Use the pronoun, we make the default that you are working with this client or this customer in solving the challenge. Okay? So again, if it’s a client or a customer, pause. Don’t react before thinking and remind yourself, focus on the issue or the situation, not on the person, and use the term we be inclusive and encourage you to work together to solve the problem. So that’s the first one. The next one is if it’s a peer. In the previous episode, I shared a scenario where a newly promoted partner named Leanne was being challenged on a daily basis by her peer named Mike, who is also a partner at the same consulting firm where she worked. Here’s what you do with a peer. You have the ...
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    19 m
  • Dealing with Difficult People at Work – Part 1 (ep.205)

    Dealing with Difficult People at Work – Part 1 (ep.205)
    Feb 2 2026
    If you’re dealing with a difficult person at work, this episode will help you handle it. Dr. Andrea Wojnicki shares a simple mindset shift that will help you feel empowered, plus a 5 word mantra that changes everything. Andrea shares a real client story about a newly promoted partner who was being undermined by a colleague, and how this simple mindset shift completely transformed her experience. You’ll also learn the S.C.A.R.F. Framework, a powerful diagnostic tool created by Dr. David Rock. This framework helps you understand exactly why someone is being difficult (Status, Certainty, Autonomy, Relatedness, and Fairness) so you can respond strategically instead of reacting emotionally. This is Part 1 of a two-part series. In Part 2, you’ll learn specific do’s and don’ts for dealing with difficult customers, direct reports, peers, and even your boss, plus a step-by-step sequence for when things escalate. If you’re ready to stop dreading these interactions and start handling them with confidence, this episode is for you. CONNECT WITH ANDREA 🌐 Website: https://talkabouttalk.com/ 🔗 LinkedIn: https://www.linkedin.com/in/andreawojnicki/ ✉️ Andrea’s Email Newsletter: https://www.talkabouttalk.com/newsletter/ 🟣 Talk About Talk on Apple Podcasts: https://podcasts.apple.com/us/podcast/talk-about-talk-communication-skills-training/id1447267503 🟢 Talk About Talk on Spotify: https://open.spotify.com/show/3afgjXuYZPmNAfIrbn8zXn?si=9ebfc87768524369 📺 Talk About Talk on YouTube: https://www.youtube.com/@talkabouttalkyoutube TRANSCRIPTION Why Dealing with Difficult People Is Part of Leadership Part of your job is dealing with these difficult people. It might not literally be in your job description, but ask yourself this: as a senior leader, who else is gonna deal with these difficult people? Unfortunately, dealing with difficult people at work is a common challenge. In fact, I have to tell you this, I’ve noticed that requests for coaching and workshops on this topic are becoming more frequent. Let me tell you why I encourage you to listen to this episode. Personally, I am a pretty positive person. I’m definitely an optimist, and I’d prefer to only cover positive topics if I could here at Talk About Talk. But the demand for strategies for dealing with difficult people is real. Here’s the good news. You are going to learn some. Actionable frameworks and strategies for dealing with these difficult people that really work. You will feel empowered. Are you ready? Let’s do this. Let’s Talk About Talk. About the Host: Dr. Andrea Wojnicki Welcome to the Talk About Talk podcast. My name is Dr. Andrea Wojnicki. Please call me Andrea. I’m an executive communication coach here at Talk About Talk, where I coach driven professionals like you so that you can communicate with confidence and ultimately achieve your career goals. You can learn more about everything we do here at Talk about Talk, including private one-on-one coaching and online courses. Corporate workshops and more. If you go to talk about talk.com, we just relaunched the website, and there are plenty of free resources there for you as well, including my free communication coaching newsletter. Okay, let’s get into this. In this episode, you are going to learn a deceptively simple strategy that I promise will help you deal with difficult people, and also you’re gonna learn a framework to help you diagnose what exactly is going on with these difficult people. This, of course, will inform you about how to respond if you have a diagnosis. It tells you what the treatment is, right? First, though. The deceptively simple strategy. Leanne and Mike: When a Peer Becomes the Problem Let me tell you a quick story about a client. Let’s call her Leanne. Leanne was an incredibly driven consultant who hired me to help her boost her communication skills. She actually called me her secret weapon. She was gunning for a big promotion to partner at her firm, and it turns out she got that promotion when we were just a few months into our six-month coaching program. But that is when things got really difficult for Leanne, as in. She started to have to deal with difficult people. Actually, one main person, let’s call him Mike, actually, I think his name might have been Mike. So Leanne and Mike started at the firm at about the same time, and he got promoted just a few months before her. They were both new partners and their offices were near each other. To Leanne’s surprise, things got pretty ugly pretty quickly. She told me that Mike seemed to be going out of his way to undermine her. He would argue with her. He would argue with the recommendations that she made in meetings. He would raise his eyebrows and shake his head when she spoke up, and he even organized meetings and forgot to invite her. So publicly and privately, in person and online, Mike was being a very difficult person. Leanne told me that at first she decided to ignore ...
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    12 m
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