Tales from the go-live - GROW with SAP - with Rebecca Murray

In the debut of our mini series “Tales from the Go Live”, David Chaviano welcomes SAP partner consultant Rebecca Murray from Syntax. Rebecca shares how her team delivered a GROW with SAP deployment to a customer whose main operations sat deep in northern Canada. Rebecca outlines the GROW with SAP methodology; leading with best practices in S/4HANA Public Cloud, layering minimal customer-specific configuration, and pairing it with SuccessFactors reaching every employee. Over 14 months, a lean team of 12 specialists implemented and rolled out ERP and HR capabilities with mostly remote delivery, targeted on-site visits, and post–go-live hypercare to stabilize payroll, billing, and period-end close. Rebeccas biggest lesson learned: active listening is crutial when tailoring best practices to a customer’s definition of success. For newcomers, she advises exploring different roles (technical, functional, strategic, customer-facing) and following your curiosity to build a rewarding SAP career.