Have you noticed something different about customer service calls lately? Maybe even something...delightful? Perhaps the service rep not only anticipated your question but had the perfect suggestion? That could be AI working behind the scenes, supporting those

call center employees and making life a little smoother for you. It’s just one way technology is shaping our everyday lives and changing how businesses serve customers—and interact with their workforce. All this change is happening at breakneck speed—so how

can businesses get ready for a new kind of connection with customers and the world? And how might those connections create new ways of working—and new kinds of value?

To find out, our hosts Femi Oke and Lizzie O’Leary are joined by Kris Narayanan, Chief Digital Officer at Verizon Business. Then, Matt Wood, PwC’s Global and US Commercial Technology and Innovation Officer, tells us what leaders need to do to drive the AI revolution

in a time of technological and cultural change.

Take on Tomorrow is brought to you by strategy+business, a PwC publication © 2025 PwC.

Making all the items we need and use in our everyday lives requires an intricate network of producers, suppliers, and distributors. But intricacy can have consequences: supply chains today are frequently disrupted, even as new technologies are changing everything we thought we knew about manufacturing. Long-standing processes are being revamped to try to make them more efficient, and that means a radical rethinking of the way we make things.

In this special episode of Take on Tomorrow, hosts Lizzie O’Leary and Femi Oke talk with Kiva Allgood, Head of the Centre for Advanced Manufacturing and Supply Chains at the World Economic Forum, about the impact of automation on the workforce. Meanwhile, Cara Haffey, Leader of Industry for Industrial Manufacturing and Services at PwC UK, unpacks the opportunities this shift brings for new types of businesses.

Take on Tomorrow is brought to you by strategy+business, a PwC publication © 2025 PwC.

Big breakthrough innovations are on the horizon, and they could be coming from an unlikely place. We’re talking about the sort of ideas that would reshape how we move, the medical treatments we receive, and how we adapt to the changing climate and generate new kinds of energy—and they could all stem from a space not typically associated with innovation: the government.

Rethinking the public sector’s role in innovation—and how it works together with private industry—may be key to solving the world’s most pressing challenges and improving people’s lives.In this episode of Take on Tomorrow, hosts Lizzie O’Leary and Femi Oke talk to Rafael Laguna de la Vera, Director of Germany’s Federal Agency for Breakthrough Innovation (SPRIND), about why governments should be funding innovation across industries. Plus: Frederik Blachetta, Public Sector Data & AI Leader from PwC Germany, talks to us about how business can work alongside government to drive positive change.

Take on Tomorrow is brought to you by strategy+business, a PwC publication © 2025 PwC.

Throughout this special series, we’ve been exploring what happens to business and society when people try to do things differently. But without the funding to pay for that change, real progress can stall. In this episode, we’ll look at the way projects are financed and how it’s unlocking innovation and new partnerships across industries.

Hosts Femi Oke and Lizzie O’Leary are following the money into the world of data centers—massive investments requiring trillions of dollars—to uncover how this backbone of our digital lives is built and paid for. We’ll hear from Udhay Mathialagan, Managing Partner in Brookfield’s Infrastructure Group and the CEO of their Global Data Center Group, about why the company’s focusing on the infrastructure that runs AI systems. Plus: Eric Janson, Global Private Equity and Principal Investors Leader, PwC US, helps us dig into creative financing models, the evolving role of financial services, and why capital is the quiet force reshaping entire industries.

Take on Tomorrow is brought to you by strategy+business, a PwC publication © 2025 PwC.

Farmers produce, traders distribute, manufacturers process, retailers sell, and governments regulate. And it all comes together so that we can eat each day. But this delicate, complex global system is under immense pressure. Drought and heat stress threaten crops. Geopolitical crises, population growth, and global food waste mean the hunt is on for new solutions. In the decade ahead, feeding the world will require fundamentally different partnerships. So what new business models, products, and services will emerge?

In this episode of our special Take on Tomorrow series, hosts Lizzie O’Leary and Femi Oke speak to Mihir Pershad, the founder and CEO of Umami Bioworks, a food technology startup that develops lab-grown seafood such as cultivated eel and tuna. Meanwhile, Carla DeSantis, PwC US Consumer Packaged Goods Leader, explains how humanity can completely reimagine food.

Take on Tomorrow is brought to you by strategy+business, a PwC publication © 2025 PwC.

The way we move people and things is changing—transportation is becoming more electric, more autonomous, and more informed by advanced technology. These shifts present significant opportunity, both for new players to enter the mix and existing companies to reinvent themselves—with great potential benefit for society.

In this episode of our special Take on Tomorrow series, hosts Lizzie O’Leary and Femi Oke explore the future of mobility with Robin Chase, transportation entrepreneur and cofounder and former CEO of Zipcar. They’re also joined by Heiko Seitz, PwC’s Global eMobility Leader, from PwC Middle East, who takes us through the electric vehicle revolution, and why companies need to rethink their business models if they want to capture the opportunities in this space today and in the years ahead.

Take on Tomorrow is brought to you by strategy+business, a PwC publication © 2025 PwC.

What if we completely rethought the way we build? What if the places where we live and work helped cut emissions, and we could drastically improve energy efficiency with a new kind of construction? What if most construction wasn’t even done on-site? These changes, some of them already underway today by businesses establishing new kinds of partnerships, are redefining an age-old industry.

In this episode of our special Take on Tomorrow series, hosts Lizzie O’Leary and Femi Oke speak to Emanuel Heisenberg, CEO and founder of Ecoworks, about how adding a “second skin” to existing structures could revolutionize their use in ways that are good for the planet and the pocketbook. Plus, Greg Oberti, a partner in Capital Projects & Infrastructure at PwC Canada, explains the kinds of cross-industry partnerships being forged and how new opportunities are taking shape that will create value in the decade ahead.

Take on Tomorrow is brought to you by strategy+business, a PwC publication © 2025 PwC.

People need to be cared for—but the way we approach healthcare treatments hasn’t changed much in recent years. Now, in the age of AI, and with the emergence of more collaborative partnerships, we’re seeing a shift. And it brings a new opportunity for providers to make effective, affordable, preventative, and personalized care a priority—the kind of care that puts the patient at the center.

In this episode of our special Take on Tomorrow series, hosts Lizzie O’Leary and Femi Oke talk to Ali Hashemi, health-tech investor and cofounder and CEO of meta[bolic], to explore how this approach to holistic and efficient care is transforming the treatment of diabetes and other metabolic diseases. Meanwhile, India Hardy, Global Health Industries Partner with PwC UK, shares insight into the field’s unique possibilities and what’s driving the need to reinvent how we care in the decade ahead.

Take on Tomorrow is brought to you by strategy+business, a PwC publication © 2025 PwC.