THIS is the 2025 Difference-Maker For Practices

Tiff and Dana perform a practice autopsy of sorts — one of Dana's star students, and what's been put in place to help them thrive. The two discuss key systems, metrics, leadership, and how to stay committed to all of it. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello Dental A Team listeners. We are back live today it feels like you know it's so weird Dana to still be like on video it still weirds me out but whatever we don't do as many as Miss Cara Dutt does. So we are here today to chat with you guys we are so excited I've got Dana here and I have just like shocked her with reality today that I actually I want to hear about one of her incredible offices that she's been working with. And before we dive in, I want you guys to just know that we love what we do. We love helping you guys. We love consulting. We love helping you guys when you're not actually clients yet. And we want you to know that we're always here for you guys. Reach out. [e-mail]. always here. Our social medias. Dana, she does this incredible video, live video. I think it's live. I don't even know anymore. On Mondays, it used to be Fridays, it used to be Donuts with Dana. Now it's Motivational Monday or something to that effect. you guys, legitimately Dana is there, just like ready to answer questions. She takes ideas. So if there's things you guys are working on or... things you guys are trying to work through, send them in to us. Dana's always looking for more ideas on hot topics. We take them from things that we're talking to practices about and then what we're implementing so that you guys always have the best, most useful information, but we love suggestions. Same as topics for these suckers. We're always looking for suggestions for these and if you're not a part of our newsletter crew yet, you better go subscribe because we've got a ton of newsletters that come out as well. all the ways that you guys can reach out to us. If you're clients, guys, gosh, I don't, Dana, I don't even. I don't even get suggestions from my clients on things they want to hear from us. And my clients, and I know yours do too, they listen to all of these suckers. So all of my clients out there, all Dana's clients out there, thank you for listening. But hey guys, we're here for the suggestions. We're just always thinking of everything. Dana, do you ever get suggestions? Dana (01:54) No, no, ⁓ no, I get asked about what we're going to talk about today The Dental A Team (01:58) Yeah, I was like, as I'm sitting here like asking a whole slew of people for suggestions, I'm like, hey, I've got a handful of people out there that aren't even suggesting. So I need to be, I need to be more open about that. But today, I'm really excited to hear about this. Dana has been working her tail off with all of her practices. She works really, really hard. Dana, you are the grit to the fullest in so many ways and solution oriented. For those of you who don't know, those are two of our seven core values. And honestly, you embody all of them. But today is really about grit, solution-oriented, passion for excellence, and results-focused. These are some of the key pieces of what I think you did really, really well, with these results that this client has exceeded. And I'm just excited to hear about them. I threw Dana for a loop today, reminding her that today is her practice I wanted to hear about and that I'm gonna let her kind of take the floor for for a lot of today I have a lot of questions to ask and and kind of chime in but Dina I really just am so excited to hear about them, but Really, how are you doing? And how are how are your clients doing overall? Like how are you doing in the world of consulting? We're about halfway through the year now, which is well a little over I guess which is wild to me It's crazy that 2025 is almost gone, but how are you doing over there and how are your clients doing? Dana (03:24) I'm doing pretty good. Thanks for asking. feel like 2025 has been like a wild year, a little bit different for some practices, but I feel like they're all digging in. Everybody is willing to like do the things, work really hard, talk to their team, build in leadership. I'm super proud of my clients and their perseverance throughout this year and their ability to just kind of like pivot and push where is needed. And I think a lot of that is getting clients to look a little bit more at their numbers, to look a little bit more at what they tell them. I think it's really made a huge difference for a lot of practices this year. And so I'm just, yeah, always super proud of my clients. They're just really blessed to be able to be a part of their lives, a part of their practice and their journeys. The Dental A Team (04:06) Yeah, I agree. think coming off of December of 2024 was a wild ride for a lot of practices,...