TCL108 - Are you solving the wrong kind of conflict

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In this episode, I dive into a critical aspect of workplace dynamics—understanding the nature of conflict. Picture this: two team members clash over a deadline. One insists on extra testing time, while the other feels pressure from a client to deliver. On the surface, it seems like a deadline dispute, but often, the real issue runs deeper—like unresolved personal frustrations. Here’s where leaders can easily misstep by focusing on superficial disagreements rather than the underlying relationship issues.

Main Ideas:

● How to distinguish between "task" conflicts and "relationship" conflicts.

● Why addressing only the obvious conflict can worsen the issue.

● Practical strategies to manage each conflict type effectively.

● The power of coaching skills to bring out constructive solutions.

Understanding the root cause of conflicts can empower you to foster a healthier work environment. Explore how to read between the lines of team disputes and apply targeted interventions for long-lasting solutions.