In this episode of Symplicity Conversations, join host Catherine Ripley and Amir Hameed, Senior Vice President of Global Technical Solutions and Innovation at RingCentral, as they discuss the transformative power of AI in communication.

Discover how RingCentral is redefining enterprise collaboration through cutting-edge innovations and AI-driven solutions. Explore the role of technology in enhancing customer and employee experiences, the seamless integration of AI in everyday business operations, and the importance of listening to customer feedback for continuous improvement.

Whether you're navigating digital transformation or seeking to harness AI for business growth, this episode offers valuable insights and inspiration.

Don't miss out on learning how to turn complexity into opportunity with AI and RingCentral's pioneering solutions.

Subscribe now to stay updated on future episodes!

(00:00) Welcome to Symplicity Conversations
(01:28) Meet Amir Hameed and His Career Journey
(06:03) Leadership Lessons from Nortel to RingCentral
(12:49) How RingCentral Uses AI to Drive Innovation
(17:30) Listening to Customers and Driving Product Roadmaps
(23:01) RingSense: AI-Powered Conversation Intelligence
(25:51) Introducing RingCentral AI Receptionist
(30:03) Data, AI, and Driving Business Outcomes
(35:18) Helping Customers Migrate to the Cloud
(39:44) Compliance, Security, and AI Governance
(42:57) Advice for Aspiring Engineers and Product Leaders
(48:16) Future of AI: Seamless Human-Bot Collaboration
(53:18) Final Reflections and Closing Thoughts

In this episode of Symplicity Conversations, host Catherine Ripley sits down with Wendy Harmon, Vice President of Channel Marketing at RingCentral, to explore her inspiring journey to the C-suite and the challenges she's faced as a woman in leadership.

Wendy shares valuable insights on innovation, the importance of personal branding, and the strategies she employs to navigate leadership in a global tech firm. We discuss the significance of emotional intelligence, building strong business relationships, and the role of community in driving success.

Join us for an open conversation about leading with purpose and making an impact in the tech industry. Don't miss it! Subscribe now to stay updated with more inspiring stories and actionable insights.

Chapters

(00:00) Welcome to Symplicity Conversations
(01:28) Wendy Harmon’s Journey to Leadership
(06:03) Navigating Careers in Tech and Marketing
(12:49) Challenges of Leadership in a Public Company
(17:30) Women in Leadership: Opportunities and Barriers
(23:01) The Importance of Personal Brand
(25:51) Innovation and Channel Marketing Trends
(30:03) Supporting Partners and Customers Effectively
(35:18) Emotional Intelligence and Leadership
(39:44) Building Confidence and Asking Questions
(42:57) Advice for Young Women Entering the Workforce
(48:16) Daily Habits for Sustaining Leadership Momentum
(53:18) Final Reflections and Finding Joy Outside Work

Join us for an inspiring episode of Symplicity Conversations as we sit down with Becky Puckett-Wood, Vice President of Business Development at Inforum. Dive into Becky's journey from vendor to mission-driven leader, and discover how Inforum is accelerating leadership for women through strategic connections and community support.

We explore the magic of Inforum's networking, where relationships transform careers and businesses. Whether you're an entrepreneur, a leader, or just curious about the power of community, this episode is your guide to leveraging connections for success.

Don't miss out on empowering insights and actionable advice—hit subscribe and join the conversation!

Chapters

(00:00) Welcome to Symplicity Conversations
(01:28) Becky Puckett-Wood’s Journey with Inforum
(06:03) Discovering the Power of Networking
(12:49) Strategic Connections and Career Growth
(17:30) Transitioning from Vendor to Mission-Driven Leader
(23:01) Building Confidence Through Inforum
(25:51) Joining Inforum as Staff
(30:03) Inforum’s Mission and Impact
(35:18) Supporting Women and Inclusive Leadership
(39:44) Mentorship, Sponsorship, and Programs
(42:57) Advice for Women Early in Their Careers
(48:16) How to Get Involved with Inforum
(53:18) Final Reflections and Closing Thoughts