Episodios

  • How MSP Owners Can Lead with AI CMMC Level 2 Compliance
    Nov 26 2025
    How can MSP owners lead stronger, adopt AI safely, and meet CMMC Level 2 requirements? In this episode of Sunny's Silver Linings, Sunny Kaila interviews Tobias (Toby) Musser, co-leader of MNS Group, a rare CMMC Level 2 assessment MSP and C3PAO. Together they break down leadership development for MSP owners, CMMC compliance explained, and how MSPs can use AI without sacrificing security. What You'll Learn: Leadership development for MSP owners: grit, lifelong learning, mindset, culture. CMMC compliance explained: what Level 2 requires, what tools MSPs can/can't use, and how to stay compliant. How MSPs can use AI: real AI use cases for small businesses, internal copilots, ticket workflows, open-source options (Llama 3, LM Studio, Hugging Face). AI with security-first thinking: how to protect vector databases, internal models, and high-risk data. Abundance mindset in business: why collaboration scales MSPs faster than competition. If you're ready to grow with confidence through AI, security, and strong leadership: this conversation gives you the exact mindset and tools to move forward. #MSP #Leadership #CMMC #Cybersecurity #MSPCommunity #AIforMSPs #BusinessGrowth #SunnySilverLining
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    45 m
  • Entrepreneur Mindset How MSPs Scale From Services to Intelligence
    32 m
  • MSP Leadership & Entrepreneurship: How Will Nobles Built a Borderless Business
    Oct 30 2025

    From the fields to the fast lane, this is the story of Will Nobles, CEO of Vector Choice, whose journey from bulldozers to boardrooms redefines what leadership and resilience mean in the MSP world.

    In this candid conversation with Sunny Kaila, Founder & CEO of IT By Design, discover:

    • How Will built Vector Choice from the ground up

    • The 3 leadership lessons every entrepreneur should know

    • Why collaboration beats competition in the MSP channel

    How "A Week with Will" is transforming MSP leaders globally

    His vision for building borderless businesses through trust and partnerships

    A must-watch for MSP owners, entrepreneurs, and business leaders seeking sustainable growth and leadership clarity.

    Subscribe to Sunny's Silver Linings for more stories from the world's most inspiring leaders. [LINK]

    #Entrepreneurship #Leadership #BusinessGrowth #AI #Automation #Cybersecurity #MSPCommunity #GrowthMindset #WillNobles #SunnyKaila

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    32 m
  • Alex Brandt: Why the Browser Is the New Endpoint for MSPs
    Oct 2 2025

    Join Sunny Kaila as he talks with Alex Brandt, cybersecurity expert and MSP strategist, about the next revolution in the industry: browser security.

    Learn why the browser is the new endpoint, how MSPs can turn it into revenue, and how AI provides actionable insights to protect clients and boost productivity.

    Key Highlights:

    • Why SMBs are leading the cloud revolution and the browser is the next endpoint.

    • How MSPs can monetize browser security and create strategic advantage.

    • Real-world examples of AI usage and productivity insights in the SMB space.

    • Steps to conduct browser security assessments and drive client trust.

    • Alex emphasizes that browser security represents a major industry shift, urging MSPs to act now, integrate it into their strategy, and use it to stand out from competitors.

    Listen to the full episode and elevate your MSP strategy today!

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    23 m
  • Kevin Blake: From Founder to Scalable MSP Leader & AI Innovator
    Sep 18 2025

    What does it take to transform from an indispensable founder to a scalable leader? In this episode, Kevin Blake shares his powerful journey from building ICS and selling it, to guiding MSPs on leadership, delegation, and the next big frontier: AI.

    Key Highlights:

    • Kevin's story of building and eventually selling ICS.

    • The pivotal lesson: why being replaceable increases enterprise value.

    • How to find and empower your "number two" with business acumen, not just technical skills.

    • Systematizing operations with processes, priorities, and KPIs.

    • The founder's most powerful tool: perspective.

    • Why AI is the next industry-defining shift, and how MSPs can lead with it.

    Packed with insights, Kevin's story is both a blueprint and a call to action for MSP founders. Build scalable systems, embrace AI, and position yourself as the trusted thought leader your clients need.

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    26 m
  • Predict to Prevent: AI, Compliance & the Next Era of MSP Leadership
    Sep 4 2025

    In this episode of Sunny's Silver Linings, Sunny sits down with Al Alper, founder of CyberGuard360 and serial entrepreneur, to explore how MSPs can evolve beyond tools and quick fixes to deliver real client value.

    Al reveals why the future of cybersecurity isn't just detection; it's prediction. By anticipating where attackers are headed, MSPs can shut them down before they strike. Along the way, he explains why compliance is the true backbone of reliability, and why empathy: knowing your clients' business better than they do, is the ultimate MSP advantage.

    Key Highlights:

    • Why are tools only enablers, not solutions.

    • How predictive AI shifts cybersecurity from defense to offense.

    • Compliance reframed: the foundation of trust and consistency.

    • Common MSP blind spots and how to turn them into competitive edges.

    • The mindset shift: from fixing problems to enabling growth.

    Packed with practical insights, this conversation is a must-watch for MSP leaders who want to build resilient, future-ready businesses.

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    17 m
  • From Break-Fix to Boardroom: Chris Day's Blueprint for MSPs
    Aug 21 2025

    In this compelling episode, MSP legend Chris Day shares his transformative journey from an IT services entrepreneur to a software visionary who helped solve the industry's biggest documentation problem.

    Join us as we discuss:

    • Why a plumber role is a dangerous posture for an MSP and how to pivot to a strategic advisor.

    • The birth of IT Glue: How solving a core business problem led to a multi-million-dollar software company.

    • The importance of relentless perseverance and why the moment you're ready to quit is often when a miracle happens.

    • How to go from a reactive "break-fix" mindset to building a strategic "growth loop."

    • Navigating the AI revolution and becoming an "AI shepherd" for your clients.

    This is more than a conversation; it's a blueprint for building a high-impact, high-value business. Watch now and discover the keys to unlocking your next step altitude!

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    36 m
  • Building Community, Automating Impact: The ImmyBot Way with Tara Rummer
    Jul 24 2025
    What if automation wasn't about replacing people—but freeing them up to do what matters most? In this episode, Tara Rummer of ImmyBot shares how her team is helping MSPs scale smarter, eliminate revenue leaks, and reclaim valuable time—without losing their human touch. We uncover: The real origin of ImmyBot (from a 20-year-old MSP!) Why automation ≠ AI, and why that distinction matters Fixing revenue leakage through smart PSA integrations How freeing up engineers leads to higher-margin work Community-first growth without a sales team Why trust, culture, and people still matter most Whether you're scaling an MSP or streamlining your stack, this is a must-listen conversation with someone who's been in your shoes. Visit ImmyBot: https://immy.bot #MSPCommunity #MSPAutomation #ImmyBot #BuildITLive #PeopleFirstLeadership #TimeFreedom #OperationalExcellence
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    20 m