Subscription Claims, Compliance, and Where Brands Get Burned - An Interview with Natascia Taken
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In this episode of Subscription Prescription, Natascia Taken walks us through the do's and don'ts of claims.
We talk about the legal reality behind the claims brands make across product pages, ads, emails, testimonials, and influencer content. This is an area most founders and operators think about too late, usually after copy has already converted and risk has already piled up. We cover:
- Why copying competitor claims is one of the biggest legal mistakes brands make
- The difference between supporting a benefit and claiming an outcome
- How testimonials and influencer quotes are treated as brand claims
- Where the FDA and FTC draw the line on supplements, food, beauty, and consumer products
- Why subscription practices around cancellation and pricing are getting increased scrutiny
- How to think about defensible claims without killing conversion
If you run subscriptions in supplements, beauty, wellness, food, or consumer products, this episode will help you understand how to market confidently without creating unnecessary legal exposure.
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